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First time using EMV chip ever..

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TURNERHOOVER
Established Contributor

First time using EMV chip ever..

Received error msg after swiping ED card at Walmart. Cashier asked did card have a chip, then told to insert card in chip slot and not to pull out till told to do so. An odd story but it was my first time ever. (No pun intended) 

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Message 1 of 20
19 REPLIES 19
Anonymous
Not applicable

Re: First time using EMV chip ever..


@TURNERHOOVER wrote:

Received error msg after swiping ED card at Walmart. Cashier asked did card have a chip, then told to insert card in chip slot and not to pull out till told to do so. An odd story but it was my first time ever. (No pun intended) 


Yep. Wally's has C&S here and never turned it off.

Message 2 of 20
nyancat
Established Contributor

Re: First time using EMV chip ever..


@TURNERHOOVER wrote:

Received error msg after swiping ED card at Walmart. Cashier asked did card have a chip, then told to insert card in chip slot and not to pull out till told to do so. An odd story but it was my first time ever. (No pun intended) 


Was the error "Card Must Be Inserted" or similar? If so, that is FANTASTIC. Walmart had turned off enforcement of chip reads, and it'd be great for all of our security if they turned it back on.

 

If the error was different from that, then just coincidence so she tried using the chip.

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Message 3 of 20
Jerry45
Valued Contributor

Re: First time using EMV chip ever..

+1

Message 4 of 20
nyancat
Established Contributor

Re: First time using EMV chip ever..


@Jerry45 wrote:

+1


+1 what? Did you have the same experience? Can anyone confirm the prompt, that in the last couple weeks or so Walmart has actually asked them to insert a chip card when they tried to swipe it?

 

Not "oh the swipe didn't read so I tried the chip and it worked" - but the terminal actually saying to insert card, use chip, use ICC, etc?

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Message 5 of 20
creditconcept
Regular Contributor

Re: First time using EMV chip ever..

The exact message:

"Error reading card. Please see associate"

Message 6 of 20
Mailak
Frequent Contributor

Re: First time using EMV chip ever..


@nyancat wrote:

@TURNERHOOVER wrote:

Received error msg after swiping ED card at Walmart. Cashier asked did card have a chip, then told to insert card in chip slot and not to pull out till told to do so. An odd story but it was my first time ever. (No pun intended) 


Was the error "Card Must Be Inserted" or similar? If so, that is FANTASTIC. Walmart had turned off enforcement of chip reads, and it'd be great for all of our security if they turned it back on.

 

If the error was different from that, then just coincidence so she tried using the chip.



I'm perplexed at claims/praises of security.

 

I used to go to walmart, swipe my card, sign, transaction complete.

I went to walmart, put my chip card in, was not asked to sign (low dollar transaction I guess), transaction complete.

 

What security did it add? Am I missing something? I can understand if there was a pin involved but most of the U.S. cards don't have one. (One of mine does, but again, it's signature priority).

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Message 7 of 20
creditconcept
Regular Contributor

Re: First time using EMV chip ever..

As for security, the chip is SUPPOSED to generate a new random "key" for every transaction.

Example: 2252hdske6kek3jdken63 = McDonald's purchase $2.13

Even if you know the card number, you don't have the correct, I don't know what to call it, security key thing associated with each purchase. So it does not work. If someone physically has your card, there is no added security.

Message 8 of 20
Anonymous
Not applicable

Re: First time using EMV chip ever..


@Mailak wrote:

@nyancat wrote:

@TURNERHOOVER wrote:

Received error msg after swiping ED card at Walmart. Cashier asked did card have a chip, then told to insert card in chip slot and not to pull out till told to do so. An odd story but it was my first time ever. (No pun intended) 


Was the error "Card Must Be Inserted" or similar? If so, that is FANTASTIC. Walmart had turned off enforcement of chip reads, and it'd be great for all of our security if they turned it back on.

 

If the error was different from that, then just coincidence so she tried using the chip.



I'm perplexed at claims/praises of security.

 

I used to go to walmart, swipe my card, sign, transaction complete.

I went to walmart, put my chip card in, was not asked to sign (low dollar transaction I guess), transaction complete.

 

What security did it add? Am I missing something? I can understand if there was a pin involved but most of the U.S. cards don't have one. (One of mine does, but again, it's signature priority).


Yes, you're missing something.  There is no recording of your card number with chip and signature vs just swiping card.

Message 9 of 20
yfan
Valued Contributor

Re: First time using EMV chip ever..


@Mailak wrote:

I'm perplexed at claims/praises of security.

 

I used to go to walmart, swipe my card, sign, transaction complete.

I went to walmart, put my chip card in, was not asked to sign (low dollar transaction I guess), transaction complete.

 

What security did it add? Am I missing something? I can understand if there was a pin involved but most of the U.S. cards don't have one. (One of mine does, but again, it's signature priority).


The security is in the chip itself. The chip generates a different one-time-use transaction code every time it is read, and only the issuing bank can read/verify that code. This makes it relatively more secure than the magnetic stripe, as the stripe generates static information that is the same every time. The chip makes it next to impossible to duplicate the card - and duplicating it with a given transaction code makes the card useless to the thief since that code can never be used again.

 

That is separate from the security of the verification method. A signature can be very secure if sales associates are trained to verify it properly or if machines are coded to verify it, and a PIN can be rather insecure because it's a black box transaction - only your bank knows if the correct PIN was entered, and if they claim that it was for a transaction you believe is fraudulant and thus deny your fraud claim, you have no way of proving that it wasn't. A signature, on the other hand, is much more secure in this instance - you can actually prove whether a signature was yours and your bank has to actually produce the signature.

 

As for small transactions, cards/readers can be coded to ignore verification method for those regardless of what the method is.

Message 10 of 20
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