So like many of the opportunists on this forum; and others, that applied for the 100k AMEX Plat offer, I attemped a 60k point transfer to Aeroplan for a sweet New Year's redemption I want to take advantage of and was hit with the dreaded 'unable to process request error'.
I called the automated transfer line but it redirected me to a live agent who tried to process my request, only to let me know my account was locked and would be 48 hours for a rep to contact me.
Being keen to the many posts of this widespread issue across various sites, I'm expecting a call telling me that it will be 6-8 weeks from when the points posted (6/21 in my case) to have my points unfrozen.
I, for one think that what Amex is doing here is absolutely ludicrious. I get that some try to game the system and this particular offer is probably quite susceptible to that, but every account holder should not be punished for a few rotten apples.
Personally, I would never engage in any of those shady practices. I've had AMEX since '12 and all my spend is legitimate and I fully intend on keeping the Plat as it's my most valuable perks card.
To have to pay $450 annual fee upfront, meet the minimum spend req. and have my points post -- all in vain b/c I can't even use them is crappy business on their part. Sorry, just needed to vent and possibly hear from any who are going through the same and what recourse they took to get their transfers working again.
@Anonymous wrote:
@wachme wrote:So like many of the opportunists on this forum; and others, that applied for the 100k AMEX Plat offer, I attemped a 60k point transfer to Aeroplan for a sweet New Year's redemption I want to take advantage of and was hit with the dreaded 'unable to process request error'.
I called the automated transfer line but it redirected me to a live agent who tried to process my request, only to let me know my account was locked and would be 48 hours for a rep to contact me.
Being keen to the many posts of this widespread issue across various sites, I'm expecting a call telling me that it will be 6-8 weeks from when the points posted (6/21 in my case) to have my points unfrozen.
I, for one think that what Amex is doing here is absolutely ludicrious. I get that some try to game the system and this particular offer is probably quite susceptible to that, but every account holder should not be punished for a few rotten apples.
Personally, I would never engage in any of those shady practices. I've had AMEX since '12 and all my spend is legitimate and I fully intend on keeping the Plat as it's my most valuable perks card.
To have to pay $450 annual fee upfront, meet the minimum spend req. and have my points post -- all in vain b/c I can't even use them is crappy business on their part. Sorry, just needed to vent and possibly hear from any who are going through the same and what recourse they took to get their transfers working again.
I agree it sucks, but as one who has little hesitation in taking advantage of issuers: did you receive a targetted 100K offer yourself, or did you use some other technique to get it?
lol. No technique needed. It was a public link that was posted on many blogs and forums who are paid affiliates to prop up their sign up links. No RSVP sharing if that's what you're suggesting.
The shady practices I'm referring to are those that MS to get the signup bonus, transfer their points immediately once it posts, get the airline credit and then close the card before the AF is due.
@Anonymous wrote:
@wachme wrote:So like many of the opportunists on this forum; and others, that applied for the 100k AMEX Plat offer, I attemped a 60k point transfer to Aeroplan for a sweet New Year's redemption I want to take advantage of and was hit with the dreaded 'unable to process request error'.
I called the automated transfer line but it redirected me to a live agent who tried to process my request, only to let me know my account was locked and would be 48 hours for a rep to contact me.
Being keen to the many posts of this widespread issue across various sites, I'm expecting a call telling me that it will be 6-8 weeks from when the points posted (6/21 in my case) to have my points unfrozen.
I, for one think that what Amex is doing here is absolutely ludicrious. I get that some try to game the system and this particular offer is probably quite susceptible to that, but every account holder should not be punished for a few rotten apples.
Personally, I would never engage in any of those shady practices. I've had AMEX since '12 and all my spend is legitimate and I fully intend on keeping the Plat as it's my most valuable perks card.
To have to pay $450 annual fee upfront, meet the minimum spend req. and have my points post -- all in vain b/c I can't even use them is crappy business on their part. Sorry, just needed to vent and possibly hear from any who are going through the same and what recourse they took to get their transfers working again.
This has happened to a lot of people My suggestion is to read the thread on FlyerTalk where this issue has been discussed quite a bit.
I follow that thread and others closely, but there seems to be alot of inconsistent data surrounding this issue.
