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GF Retention on AMEX Bonvoy

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Super Contributor

GF Retention on AMEX Bonvoy

DGF has an AMEX SPG basic card from 2017. She did not get an upgrade offer in 2018, so applied separately for the AMEX Bonvoy Brilliant. Two AMEX.

Two months ago she applied for CSR, instapproval for $34k. We finished up the SUB spend recently for that.

With the two AX, she does not want to keep the basic $95 card, so we waited on hold two weeks ago to try to close it, never got off hold for half an hour and hung up.

Tried again tonight, and after a few minutes on hold, got a CSR. She told him she would like to close the card and move the limit. He clicked thru some of the steps, but came back with an offer of 20,000 points for $2k spend in 3 months. I gave her the thumbs up, so now we work on that.

Her $95 AF doesn’t come up until September and that isn’t even a requirement of this spend offer.
High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
Message 1 of 6
5 REPLIES 5
Valued Contributor

Re: GF Retention on AMEX Bonvoy

While I'm not a fan of points and travel cards that's a great retention offer.  20K of whatever makes it worthwhile for minimal spend.  Still hitting that 10% threshold for points vs MSR.

500K+ TCL / 800+ FCOs
Message 2 of 6
Frequent Contributor

Re: GF Retention on AMEX Bonvoy

Definitely retain the GF.

Dating world is brutal.

Message 3 of 6
Community Leader
Mega Contributor

Re: GF Retention on AMEX Bonvoy

Lol, indeed. Nerbie has a first class GFieSmiley Wink
#ChaseCreditCardHobby Enthusiast
2022
!
Message 4 of 6
Valued Contributor

Re: GF Retention on AMEX Bonvoy

Good offer. First time getting retention ?





Total Revolving Limits $219,300

FICO 8 scores 04/2019
EX-778
TU-714
EQ-716
Message 5 of 6
Super Contributor

Re: GF Retention on AMEX Bonvoy

Yes, first retention offer. She only has had the two AMEX cards.

I have not gotten retention offers on the few AMEX cards I closed, but a number of mine have been upgrade bonus offers. With the elimination of the airline credit Delta reimbursement I am looking closely at which AMEX cards I want to keep. That might trigger retention offers, but I’m not holding my breath.
High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
Message 6 of 6
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