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Great interaction with Discover CS Rep

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ftomasze
New Contributor

Great interaction with Discover CS Rep

Phoned in because after reviewing my statement one of the purchases that I made via ShopDiscover wasnt showing on my statement. The CS rep was chatty and friendly and quickly put what I was supposed to earn on the transaction into my Cashback bonus bank, she said it would update on my next billing cycle. Now if they would only give me a CLI. Smiley LOL

Capital One Venture VS $20000 Total Rewards Visa $13700 Diners Club Elite WEMC $10000 Barclays US Airways WMC $7500 Amex SPG $6500 BOA Virgin Atlantic WEMC $5000 Barclaycard Arrival+ WMC $5000 BOA Alaska Air VS $5000 Amex Hilton HHonors $3700 Discover IT $3000 Amex Blue Cash (Old) $2000 Macys Store Card $2000 Citi Forward $1410 Capital One Quicksilver $1250 Wells Fargo Home Rebate $1000
MyFico Eq 692
Discover FICO 713
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2 REPLIES 2
darkfrosty
Established Contributor

Re: Great interaction with Discover CS Rep

I have a Discover IT and use it only for a balance transfer but I will say that the one or two times I have called the reps have been extremely nice and helpful

CSR | Ink Business Preferred | Amex Platinum | NFCU Cash Rewards
Message 2 of 3
doctorofcredit
Valued Member

Re: Great interaction with Discover CS Rep

Discover is good about giving you it when you ask, but the problem is you have to call so often due to them not reconigizing it. 

TU08 - 823
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