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Having trouble generating the Amazon Visa Chase referral link from both app and pc

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Jenn10012
Established Member

Having trouble generating the Amazon Visa Chase referral link from both app and pc

Hi all - friend and I have been trying for a week and no matter what we try, he cannot generate his Amazon referral link.

 

He can see the section and icon to click on, says $50 to refer, and the button says "start here" - but when he clicks on it, it takes him back to his card rewards balance page. There's no code or link to share and nothing to generate.

 

Amazon chat has not been helpful nor have they replied to emails from a supposed supervisor, plus there isnt much help googling or searching forums...just wondering if anyone else is having/had this issue and any ideas We've tried tons of browsers, devices, etc - same thing happens each time.  Chase CS sends us to Amazon and Amazon sends us to Chase of course lol


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 1 of 14
13 REPLIES 13
Pap_32
Valued Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

I was able to generate a link right now I went on my Amazon account on the app went to "your account" tab, scrolled down to "payment section" then clicked on your "Amazon credit cards" scrolled down a bit to where it says, "refer a friend" click on it then a new window pops up that says refer now, I clicked on that and it brought me to my contact list to send referral link via text 

Message 2 of 14
Jenn10012
Established Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

Thank you. I sent him this but it just brought him to the same place unfortunately. He can see refer a friend, and click the button, but it just takes him to his rewards page. There is nothing he can do to get it to create a link or code etc. Amazon CS has no clue. Smiley Sad 

 

This is what it looks like and when he clicks on the yellow button it goes to his balance page.

 

image0.jpg


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 3 of 14
Pap_32
Valued Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

Interesting I don't see that screen anywhere when I try to refer someone. After I go to "your account tab" and then scroll down to "payment section"and then hit the "your Amazon credit cards" it takes me to the next screen where on top it shows how much cash back i have and then I scrolled down that's when I see the first  refer a friend on the first screen shot, I hit refer and it takes me to the next page where I see the 2nd refer now on the second screen shot after I hit the yellow refer now button it takes me to my contact list to send the link.

IMG_1179.png

 

IMG_1180.png

 

Message 4 of 14
Jenn10012
Established Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

That's so weird! His page has that entire section missing. It goes right from year to date to your card benefits.

 

Is there any way you might be able to log in from a computer, go to that last refer page and try to capture the URL that would maybe take him to that refer button screen?

 

Thanks!


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 5 of 14
Pap_32
Valued Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

 

 

Message 6 of 14
Jenn10012
Established Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

Thanks! Just sent to him. I guess it's possible his account is limited from referring but then why would he have the offer at all with the details/link.  Hopefully this works, if not, then something is up with his account.

 

 


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 7 of 14
PlntLdy101
Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

Has he tried updating his Amazon app? 

Message 8 of 14
Jenn10012
Established Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

Yes and also is trying from a few browsers on a PC Smiley Sad no luck


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 9 of 14
Jenn10012
Established Member

Re: Having trouble generating the Amazon Visa Chase referral link from both app and pc

So that didn't work - it may be unique to you since it says only primary account holder etc. Thanks for helping though! I'm going to see if another friend can generate one, if so then it could be they blocked the first person from referrals for some reason.

Screenshot 2023-05-25 at 2.27.19 PM.png


Scores 835 & 800DH I Amex OBC 50k I Discover IT 50k I Citi DCash 35k I Cap1 Spark 20k I Chase Ink 20k I Costco Citi 10k
Message 10 of 14
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