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Having trouble with AMEX BCE online application---APPROVED!

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Guava
Established Contributor

Having trouble with AMEX BCE online application---APPROVED!

Hey guys, I'm applying for the Blue Cash Everyday card, and I'm having a little problem with the onine app. 

I went to amex website, looked up BCE, hit apply; and it asked me to either log in to my account or enter my current card number and CID (probably since I have the Zync). I entered my Zync info and it loaded to a new page where it required me to enter the 4 number CID again, on that same page, it also says "Since you're already an American Express Cardmember, we can use some information from your current account... confirm CID to continue. We'll just need to ask you a few additional questions."

So I entered my Zync CID again, then there's a little blue circle appears and keeps spinning around and around and around to indicate the site is either loading or processing my information. BUT it's been like that for over an hour, the little circle just keeps going and no progress at all. 

 

Did anyone have this problem? Is there another link to apply online?

 

Thanks

 


Starting Score (08/11/11): TU08: 643
Current Score: TU08: 741
Goal Score: Stay in the 700s; keep reports clean


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Message 1 of 35
34 REPLIES 34
Skinnyminnie
Regular Contributor

Re: Having trouble with AMEX BCE online application

Hmmm, haven't had that problem with the Amex site but it does sound familar to a problem with another website.  Turned out to be my browser.

 

edit:  IE was giving me the problems then tried again with Firefox, which did the trick

Message 2 of 35
pizzadude
Credit Mentor

Re: Having trouble with AMEX BCE online application

 

I've actually had that exact problem happen before, it would just sit there with the blue circle loading and never complete.

 

If I recall I just entered all of the application manually;  AMEX still knew who I was, it just took a little bit longer.    And they still declined me....Smiley Very Happy

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 3 of 35
Guava
Established Contributor

Re: Having trouble with AMEX BCE online application

I was using Chrome, just tried IE. I guess it has to be Firefox then, will give it a try


Starting Score (08/11/11): TU08: 643
Current Score: TU08: 741
Goal Score: Stay in the 700s; keep reports clean


Take the FICO Fitness Challenge
Message 4 of 35
Guava
Established Contributor

Re: Having trouble with AMEX BCE online application

Good to know I'm not the only one with the spinning circle! How did you get around to enter info manually, pizzadude?

 

EDIT: Oh snap! AMEX "view all cards" website looks completely different under Firefox! Im entering my info manually


Starting Score (08/11/11): TU08: 643
Current Score: TU08: 741
Goal Score: Stay in the 700s; keep reports clean


Take the FICO Fitness Challenge
Message 5 of 35
pizzadude
Credit Mentor

Re: Having trouble with AMEX BCE online application

 

I recall that I logged out, closed out all my browers, then went to AMEX's website but didn't log in.  I think there was a way to load a new application without signing in...

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 6 of 35
Laura2323
New Contributor

Re: Having trouble with AMEX BCE online application

I actually contact amex about this before.  It is apparently a glitch in their system and they are working on it. 

 

Message 7 of 35
Guava
Established Contributor

Re: Having trouble with AMEX BCE online application

Thanks for the replies guys! I submitted my application, "Pending further review", 14 days, urgh


Starting Score (08/11/11): TU08: 643
Current Score: TU08: 741
Goal Score: Stay in the 700s; keep reports clean


Take the FICO Fitness Challenge
Message 8 of 35
RockinRay
Valued Contributor

Re: Having trouble with AMEX BCE online application

Check the online status page - you may see something show up in an hour or two...

Ray

** Every Card has a Job, and Every Card does its Job **
Message 9 of 35
Guava
Established Contributor

Re: Having trouble with AMEX BCE online application


@RockinRay wrote:

Check the online status page - you may see something show up in an hour or two...


APPROVED! Hah!!!! Thanks for reminding me to do that! Yes!


Starting Score (08/11/11): TU08: 643
Current Score: TU08: 741
Goal Score: Stay in the 700s; keep reports clean


Take the FICO Fitness Challenge
Message 10 of 35
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