cancel
Showing results for 
Search instead for 
Did you mean: 

Help ! please!

tag
Anonymous
Not applicable

Help ! please!

hi, something weird happened..

3 days ago i went to Home Depot and spent about 13 bucks on some paint materials i needed with my cash rewards. when i got home i remembered it was hacked. each day after that the transaction was always pending. Today i went to check my balance on the CC and the whole transaction is gone (removed) should i call customer service ? did i just get something for free ?

 

...recommendations ?

Message 1 of 6
5 REPLIES 5
Burned2manybridgesB4
Valued Contributor

Re: Help ! please!

So...uh....

 

You're using a card that's under fraud investigation at the moment? Am I getting this right?

Message 2 of 6
Skye12329
Valued Contributor

Re: Help ! please!

I would let the lender know what happened.
BK7 - 2/21
Cap1 QS - 2k (4/21) - Closed
Mission Lane - 4k (11/21) - Closed
Venmo - 900 (11/21) - Closed
SavorOne - 2700 (12/21)
VentureOne - 2000 (7/22) - Closed
CareCredit - 15000 (6/23)
Sam's Club - 5000 (7/23)
Venture - 5500 (8/24)
HELOC - 33000 (7/23)
Venture X - 15000 (11/24)
WF Reflect - 5000 (6/25)
Costco - 6800 (8/25)
Message 3 of 6
DieGo2SHAE
Regular Contributor

Re: Help ! please!

Just wait a day (or two) and it'll show up again. This happens pretty frequently on my BoA card for some reason so I'm guessing it's the same thing; when a charge is going to go from 'pending' to 'posted', it'll typically disappear from the account when it's transitioning between the two, typically around midnight actually. It sometimes happens when I make a payment on the card as well. Make no mistake, you still owe the money and did not get a freebie Smiley Tongue




May 2013 | June 2013 |Sep 2013 | Dec 2013 |May 2014 | May 2014 | May 2014| April 2015 | April 2015 | April 2015 | April 2015
Message 4 of 6
Christina_xyt
Established Contributor

Re: Help ! please!

From my experience, when a transaction has been pending for long enough, it "disappeared" temporarily and it would show up as posted when the merchant Realized the revenue. Generally speaking, if you shop oine, the merchants realized their revenues when they shipped the item and at that time the pending would become posted.
I think it just took longer time for your merchant to realize their revenue. It should show up in less than a week

In sequence of approval, Last app/inquiry 5/30/2015
Message 5 of 6
joedtx
Valued Contributor

Re: Help ! please!


@Anonymous wrote:

hi, something weird happened..

3 days ago i went to Home Depot and spent about 13 bucks on some paint materials i needed with my cash rewards. when i got home i remembered it was hacked. each day after that the transaction was always pending. Today i went to check my balance on the CC and the whole transaction is gone (removed) should i call customer service ? did i just get something for free ?

 

...recommendations ?


If you have an account that may have been potentially compromised, its possible it has been flagged and a new account/card could have been issued or as others have stated its also possible the transaction is just pending.

Message 6 of 6
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.