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How do you feel about Citibank taking over Macy's Accounts

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slund5499
Established Contributor

How do you feel about Citibank taking over Macy's Accounts

Any thoughts about the Citibank takeover of Macy accounts?

 

I noticed that when I log in to make a payment I am re-directed to the right page but through Citibank?

 

How will this affect future CLI and upgrades? Citibank pulls CR for CLI?

 

Will this be opportunity to get on Citibanks pre-approved list for future cards or will there be no benefit?

 

What is your opinion?

In the garden since 02/1/23. Newest Account AU Discover It 10K
02/23 Scores; EQ 608 TU 642 EX 575 CCU: 20%, Inq. 2, 1, 2 Collections $39K
Lending Club: newest account 2/3/23. Old Fico 1/17 EQ 530 TU 542 EX 512

Message 2 of 16
15 REPLIES 15
slund5499
Established Contributor

Citibank takes over Macy's Accounts

 

Mod Edit - Duplicate threads across multiple forums have been merged.

 

OP, please refrain from cross-posting the same topic across multiple forums, as that is consider a TOS Violation.   

 

SunriseEarth

Moderator

In the garden since 02/1/23. Newest Account AU Discover It 10K
02/23 Scores; EQ 608 TU 642 EX 575 CCU: 20%, Inq. 2, 1, 2 Collections $39K
Lending Club: newest account 2/3/23. Old Fico 1/17 EQ 530 TU 542 EX 512

Message 1 of 16
Anonymous
Not applicable

Re: Citibank takes over Macy's Accounts

Just to clarify, Citibank has not "taken over Macy's accounts". Macy's accounts have been and continue to be administered through DSNB (Department Stores National Bank), which is a retail arm of Citi.  They have made some changes to the web interfaces, but there has always been involvement with Citi.

Message 3 of 16
securingourfuture
Established Contributor

Re: Citibank takes over Macy's Accounts

I think it's a joint venture situation via Department Store Bank. I've always noticed Citibank's name since I opened the card.

8/22/18: BK7 filed EXP 490 TU 430 EQ 429
11/28/18: BK7 discharged EXP 586 TU 578 EQ 527
06/08/21: EXP 656 TU 643 EQ 701
Message 4 of 16
Anonymous
Not applicable

Re: Citibank takes over Macy's Accounts

It sucks. All Macys had to do was update the system on how we see credit limits. Before it used to just be on the statement.

Now i cant even get a CLI without a hard pull. I remember i got about 3 or 4 CLI in a month before it happened. Should of went CLI crazy had I known
Message 5 of 16
Anonymous
Not applicable

Re: Citibank takes over Macy's Accounts


@securingourfuture wrote:

I think it's a joint venture situation via Department Store Bank. I've always noticed Citibank's name since I opened the card.


Yes - Citi has always been involved. It was website changes taking place. Smiley Happy

 

And also, unfortunately, CLI changes too re/ HP. Same exact company, they just decided to make some changes to the website portal and to CLI.

 

 

It's always been separate from Citi (although a retail arm of Citi), so having a Macy's card makes no difference if you go to apply for a Citibank Visa or Mastercard.

Message 6 of 16
Anonymous
Not applicable

Re: Citibank takes over Macy's Accounts


@Anonymous wrote:

@securingourfuture wrote:

I think it's a joint venture situation via Department Store Bank. I've always noticed Citibank's name since I opened the card.


Yes - Citi has always been involved. It was website changes taking place. Smiley Happy

 

And also, unfortunately, CLI changes too re/ HP. Same exact company, they just decided to make some changes to the website portal and to CLI.

 

 

It's always been separate from Citi (although a retail arm of Citi), so having a Macy's card makes no difference if you go to apply for a Citibank Visa or Mastercard.


Very true.  I burned Citibank a decade ago and cannot get any pre-approvals with them for their regular cards, but I had no problem getting the Macy's card.  Although at the time when I applied I had no idea it was an arm of Citi.  Had I known that, I probably would have been too scared to apply.  

Message 7 of 16
Anonymous
Not applicable

Re: How do you feel about Citibank taking over Macy's Accounts

Citibank has managed Macy's and Bloomingdale's accounts for some time now. DSNB is Citibank. 

Message 8 of 16
Anonymous
Not applicable

Re: Citibank takes over Macy's Accounts

I have found that being in with Macy's and having their Am Ex card does open the door for Citibank prescreened apps.

 

My DW and I have been targeted for Home Depot, Citibank's DP, DC and several other Visa/MC's with them within several months of getting Macy's Am Ex with scores over 700.

 

 

 

Message 9 of 16
pipeguy
Senior Contributor

Re: Citibank takes over Macy's Accounts

I had a Macy's Card way back in 1978, it's listed on my CR as my oldest open account - well that and AmEx. Had not used it in years, I mean a bunch of years and they closed it in 2014 due to lact of usage. Last spring I reapplied and they re-issued as a new account with a $1k SL, a month ago when I saw the account "redirected" to Citi, I askled for a CLI to $5,000 - Granted within maybe 30 minutes.

 

So....in my case, I have no problem with Citi "taking over" Macy's cards Smiley Surprised

Message 10 of 16
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