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How is Amex these days

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Anonymous
Not applicable

Re: How is Amex these days


@Anonymous wrote:
Haven't been here in a while so not up to date on much. Thinking about getting an Amex again. When I left them it was on good terms so shouldn't be an issue.

I'm curious how they are treating everyone lately?


Well, so far they seem to love me more than every other lender. I was on a perfect role with them until my latest app for a 3rd business revolver but they denied me because the business SPG had a 3k balance (on 10k limit) on the first statement. I just paid all 5k off for it's SUB, so I am waiting for my reports to all catch up this month and will give it another try with all zero balances with them.

 

Service-wise they have been amazing. Every time I ask a question or have used the Platinum concierge they are great to deal with. If Amex had the acceptance of Visa, I would probably stop using most other cards.

Message 11 of 32
Guyatthebeach
Valued Contributor

Re: How is Amex these days


@Anonymous wrote:
Haven't been here in a while so not up to date on much. Thinking about getting an Amex again. When I left them it was on good terms so shouldn't be an issue.

I'm curious how they are treating everyone lately?


They're been nice to be since I got my BCE card. I even got my $250 statement credit after the first statement cut.

 

I'm so glad to be back in the AMEX family.

Message 12 of 32
SkyCommander
Frequent Contributor

Re: How is Amex these days

I like Amex. I use their cards often and PIF and never had any problems. They probably like me back because of their specialized offers they often send me. Decent iPad app and their website is good. 

Message 13 of 32
mjb59463
Regular Contributor

Re: How is Amex these days

I only have them because I'm a loyal Delta flyer and I can earn MQM's through spend. 

 

Their customer service has been decent to me, their website is easy to use, and they've been generous with limits, but if Delta ever dropped them as a partner I'd dump them in a heartbeat. 

Scores: 790 TU (Barclay), 780 EX (Fico8), 790 EQ

Chase Freedom Unlimited (6k), CSP (20k), Amex Delta Platinum (13.5k), Amex Marriott Bonvoy (16k), Barclay Apple (12.5k), USBank Flexperks Travel Rewards (12k), Wells Fargo Visa Signature (10k), Citi Double Cash (8k), Amex Gold, Amex Platinum, Amex BBP (15k) Marriott Bonvoy Boundless (15k)
Message 14 of 32
Creditplz
Valued Contributor

Re: How is Amex these days

Every time I call Customer Sevice it's always someone who sounds like they're based in India who can't seem to hear me... also I can't quite understand them, but occasionally I get a good representative for that reason I give them a 6/10.

As far as the product itself it's a 9/10 Smiley Happy!
Message 15 of 32
Anonymous
Not applicable

Re: How is Amex these days

Love Amex. They get more than half my spend.

Message 16 of 32
blondy250
Established Contributor

Re: How is Amex these days


@Anonymous wrote:
Haven't been here in a while so not up to date on much. Thinking about getting an Amex again. When I left them it was on good terms so shouldn't be an issue.

I'm curious how they are treating everyone lately?


They are just like any other kind of card issuer, pay your bill on time and don't do anything strange and you'll be fine. However since many (most) of your posts are complaints about Amex i think you should probably stay away.

Fico 8 12/9/17
Equifax 850, TransUnion 842 10/30/17 , Experian 842 12/11/17 . AAOA 12 years Oldest 20
No inquires since 2014
All credit reports frozen
Fico 8 Equifax Bankcard 866 12/27/16
Message 17 of 32
Isacking97
Regular Contributor

Re: How is Amex these days


@blondy250 wrote:

@Anonymous wrote:
Haven't been here in a while so not up to date on much. Thinking about getting an Amex again. When I left them it was on good terms so shouldn't be an issue.

I'm curious how they are treating everyone lately?


They are just like any other kind of card issuer, pay your bill on time and don't do anything strange and you'll be fine. However since many (most) of your posts are complaints about Amex i think you should probably stay away.


Many of the complaints are from people how has used the card irresposibly or there credit score has gone down to under 620



Starting Score:EX: 713 EQ: 698
Message 18 of 32
wasCB14
Super Contributor

Re: How is Amex these days


@Creditplz wrote:
Every time I call Customer Sevice it's always someone who sounds like they're based in India who can't seem to hear me... also I can't quite understand them, but occasionally I get a good representative for that reason I give them a 6/10.

As far as the product itself it's a 9/10 Smiley Happy!

Which card are you talking about?

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 19 of 32
red259
Super Contributor

Re: How is Amex these days

I don't have a problem with them. SPG merged with Marriott so be mindful of that if looking at SPG card. The amex plat had some changes awhile back which may make it a little more appealing although nothing ground breaking. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 20 of 32
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