cancel
Showing results for 
Search instead for 
Did you mean: 

How long did it take for Citi to send you your card?

tag
Anonymous
Not applicable

How long did it take for Citi to send you your card?

How long after receiving the welcome packet/approval letter did you receive your card? My letter was dated 3/21, and I received it on 3/25, so it looks like the card would probably take 3-4 days to get to me after they actually mail it. I don't understand why they don't just send everything together, like every other card issuer does. I really hope they already sent the card! Anyone have any experiences to share? Oh, and which state do you live in? Thank you!

Message 1 of 10
9 REPLIES 9
xaximus
Valued Contributor

Re: How long did it take for Citi to send you your card?

Hi, welcome to the forums!
Generally, cards sent in the standard shipping manner can take anywhere between 5-10 business days. Some arrive quicker then others depending on where they ship from but most of the time it's usually 5 +/- days.


Scores - All bureaus 770 +
TCL - Est. $410K
Message 2 of 10
Anonymous
Not applicable

Re: How long did it take for Citi to send you your card?

I apped for the Double Cash on 3/14, recieved a letter with PIN on 3/20, and did not receive the card until 3/22

Message 3 of 10
kdm31091
Super Contributor

Re: How long did it take for Citi to send you your card?

In my experience Citi is pretty slow, normally around 10 calendar days before I actually recieved the card.

Message 4 of 10
Shadowfactor
Valued Contributor

Re: How long did it take for Citi to send you your card?

Citi was very slow for my fiancées premier. Around 10 days I believe.

My prestige showed up 5 days later




Total Revolving Limits $254,800

Message 5 of 10
Anonymous
Not applicable

Re: How long did it take for Citi to send you your card?

Thanks, y’all. Today is 8 days since I was approved. 2 days since I received the welcome packet thing. Hoping I receive the card by Friday! If not, it’s okay. I’m just really excited about my first “good” card, haha.
Message 6 of 10
Anonymous
Not applicable

Re: How long did it take for Citi to send you your card?

Just to give others in my position an idea of when they may expect theirs, I just checked the Informed Delivery feature on USPS and it appears it is arriving today, on the 10th day. I believe that is what it is, at least. It’s from a PO Box in St. Louis, which showed up as Citi when I Googled it. So fingers crossed! I have a flight to book, lol.
Message 7 of 10
LittleSal
Frequent Contributor

Re: How long did it take for Citi to send you your card?

Citi cards are delivered via the Pony Express!!!
Message 8 of 10
zerofire
Valued Contributor

Re: How long did it take for Citi to send you your card?

Credit cards usually arrive 7-14 days after approval. The reason for this is because the welcome paperwork and any pin letters are just pieces of paper that they can have print companies spew out in bulk on laser printers. Credit cards on the other hand sadly are much more difficult to make and the ones with more features are even harder. When you print a card you start with a pre-manufactured smart card. Then apply a magnetic strip. Then the card is printed on via special card printer which takes 30sec-4min. After that there is embossing of the number which is another 1-2min if selected. Last but not least there is programming the chip and magnetizing the strip as well as applying the network stickers. All of that takes time per card. While that might be able to be parallized there are only so many card printers a company can buy before the question of cost effectiveness comes into play. There is a delay at the card maker that always means the card goes into a small delay for a card manufacturing slot.

TU:816 12/19/24 Bank of America--EX: 809 01/03/25 Experian--EQ:836 01/06/25 myFICO--Gardening since N/A
Active:
Bank of America (Customized Cash Rewards VSC, Unlimited Cash Rewards WMC{PT}), Capital One (Discover It DC, Savor WEMC), Chase (Amazon Prime VSC, Freedom Flex WEMC [x2]), Citi (Custom Cash WEMC, Dividend MC), Citizens GreenSense WMC, Curve WEMC{S}, FNBO Ducks Unlimited VSC, GBank VSC, Imprint Rakuten AC, PenFed Pathfinder Rewards VSC, Santander Ultimate Cash Back WMC, Synchrony (OnePay Walmart CashRewards MC, PayPal Cashback WMC), UMB Simply Rewards VSC[Milford Federal], US Bank (Cash+ VSC [x2], Kroger Rewards WEMC, Pick n Save/Metro Market Rewards WEMC, Shield VC)
Wishlist: AAA Daily Advantage, AOD Signature, Aven, Bellco Colorado Rewards, Nusenda Platinum Cash Rewards, PCMCU Platinum Rewards, Redstone FCU Signature
Message 9 of 10
wasCB14
Super Contributor

Re: How long did it take for Citi to send you your card?

Prestige was 2-3 days, AA Plat was 2-3 weeks. Both in 2016.

Costco and DC took a while, but they were PCs and took about 45 days to convert.
Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 10 of 10
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.