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How to get my reference number for capital one

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New Member

How to get my reference number for capital one

I got approved earlier yesterday night and i forgot to write down the reference number to for the card thats coming in mail. How do i get that number now. Also how you get to the online live chat with rep since i dont have card yet
Message 1 of 19
18 REPLIES 18
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Moderator

Re: How to get my reference number for capital one

Welcome to myFICO!  welcome.gif

 

Congrats on your recent Capital One approval!  Smiley Very Happy

 

I'm not sure how you would get that tracking number, but if you don't mind my asking is there a particular reason you need it? 

 

With Capital One you can't request an immediate CLI (well, you technically can request it, but they generally require two or three statements before they will grant it). 

 

If you have any other immediate needs, a Capital One CSR should be able to locate your account by cross-referencing your social security number if you give them a call (at least until you get the physical card in-hand).

 

Again, welcome and congrats!  Smiley Very Happy

Message 2 of 19
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Senior Contributor

Re: How to get my reference number for capital one

Welcome to the forum, Neshanti555! I'm not sure how you would get your reference number. I just got approved for my second Cap1 card, and tried calling the regular CS number that I found in my account, and the CSR said they didn't have access to see my APR (which is the info I forgot to note). They said I would have to call "approvals." I didn't go any further. I was approved on the 22nd, so I'm hoping I get the card this week. Good luck, and congratulaions on getting in with Cap1. Smiley Happy Which card did you get, and what is your SL?

Current Scores: EQ 679;TU 647; EX 679 Gardening since 11/7/18
Beginning Scores-- EQ 632; TU 576; EX 619 FICO 08 (06/13/16) - BK7 discharged 11/2015
Message 3 of 19
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New Member

Re: How to get my reference number for capital one

The platinum one. My starting line is $300. A rep just told me that i will or should have it by Monday or Tuesday. Just gotta wait til it do. Let me know if you receive yours so i will have hope in getting mines. Thx for the response
Message 4 of 19
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Senior Contributor

Re: How to get my reference number for capital one


@Neshanti555 wrote:
The platinum one. My starting line is $300. A rep just told me that i will or should have it by Monday or Tuesday. Just gotta wait til it do. Let me know if you receive yours so i will have hope in getting mines. Thx for the response

Nice! Smiley Happy The platinum was my first one too, then I product changed it to the Quicksilver with rewards and no AF. It's easy to do if you want to go that route. I just got an email a little while ago that they shipped my card today. It might get here by this weekend, I hope. 

Current Scores: EQ 679;TU 647; EX 679 Gardening since 11/7/18
Beginning Scores-- EQ 632; TU 576; EX 619 FICO 08 (06/13/16) - BK7 discharged 11/2015
Message 5 of 19
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New Member

Re: How to get my reference number for capital one

That's awesome. Im still waiting on my email
Message 6 of 19
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Frequent Contributor

Re: How to get my reference number for capital one

You can set the acct up online and see the card number. I could access the card number way before receiving the card through the Cap One Wallet app
Started in mid 500 3/16
Current 4/10 EQ 618 TU 628 EX 612
Message 7 of 19
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New Member

Re: How to get my reference number for capital one

I did that. It only shows my last 4 numbers on card.
Message 8 of 19
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Senior Contributor

Re: How to get my reference number for capital one


@breezy78 wrote:
You can set the acct up online and see the card number. I could access the card number way before receiving the card through the Cap One Wallet app

What is supposed to happen when you get approved for a second Cap1 card? When I log in, I only see my existing card. Even when I click on activate card, it just says all my cards are already activated.

Current Scores: EQ 679;TU 647; EX 679 Gardening since 11/7/18
Beginning Scores-- EQ 632; TU 576; EX 619 FICO 08 (06/13/16) - BK7 discharged 11/2015
Message 9 of 19
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New Member

Re: How to get my reference number for capital one

I cant see my card 16 digits. Only the last 4
Message 10 of 19
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