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How to use an EMV card?

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mongstradamus
Super Contributor

Re: How to use an EMV card?


@Anonymous wrote:

@lg8302ch wrote:

@Anonymous wrote:

machines should have place to insert emv chip card from either top or bottom of the machine. I think there are plenty of people who doesn't know about emv chip enabled card and how it works.


lol... I am in Europe and I am amused that sales persons constantly want to stop me to slide the card on the side... it is over 10 years customers stick in their cards on the botton or on top and me coming to slide them on the side. Smiley Happy  Sometimes I have to fight to let me swipe.   Never thought it could be the other way around in the US with chip..ha ha


I posted this before, but when i first moved to europe, the bank issued me debit card with emv chip enabled, I never used one before, so I just swiped the card without thinking, the cashier thought I stole the card, so she canceled the transaction and gave me the look AND asked for my ID (thank god I was carrying a passport back then) Smiley LOL


One of these days i am going to remember to try and use csp at cvs that has emv reader!!! I guess i could use freedom there also since i just got converted to visa freedom. 



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Message 11 of 27
lg8302ch
Senior Contributor

Re: How to use an EMV card?


@Anonymous wrote:

@lg8302ch wrote:

@Anonymous wrote:

machines should have place to insert emv chip card from either top or bottom of the machine. I think there are plenty of people who doesn't know about emv chip enabled card and how it works.


lol... I am in Europe and I am amused that sales persons constantly want to stop me to slide the card on the side... it is over 10 years customers stick in their cards on the botton or on top and me coming to slide them on the side. Smiley Happy  Sometimes I have to fight to let me swipe.   Never thought it could be the other way around in the US with chip..ha ha


And even if you use a US chip card, it's (probably) going to spit out a signature slip, still confusing the European sales people!  We need chip&pin ASAP....


+1  .. definitely need chip and pin and also contactless payment.  This is my new favorite payment option because merchants that have a minimum for credit card payments accept contactless with no restrictions and this is convenient instead of cash payment for me. Just place the card on top of the terminal or on the side and done.. no signature, no pin but only up to 40USD.  Like this Cembra (former GE Moneybank) gets some use again until US cards come with this option Smiley Happy

Message 12 of 27
Anonymous
Not applicable

Re: How to use an EMV card?


@lg8302ch wrote:

@Anonymous wrote:

@lg8302ch wrote:

@Anonymous wrote:

machines should have place to insert emv chip card from either top or bottom of the machine. I think there are plenty of people who doesn't know about emv chip enabled card and how it works.


lol... I am in Europe and I am amused that sales persons constantly want to stop me to slide the card on the side... it is over 10 years customers stick in their cards on the botton or on top and me coming to slide them on the side. Smiley Happy  Sometimes I have to fight to let me swipe.   Never thought it could be the other way around in the US with chip..ha ha


And even if you use a US chip card, it's (probably) going to spit out a signature slip, still confusing the European sales people!  We need chip&pin ASAP....


+1  .. definitely need chip and pin and also contactless payment.  This is my new favorite payment option because merchants that have a minimum for credit card payments accept contactless with no restrictions and this is convenient instead of cash payment for me. Just place the card on top of the terminal or on the side and done.. no signature, no pin but only up to 40USD.  Like this Cembra (former GE Moneybank) gets some use again until US cards come with this option Smiley Happy


like paypass? i remember back in 2007 or something mastercard and discover having paypass, which I tried and worked only once, hmmm... i wonder whatever happened to it. isn't that like google wallet and apple pay thing? personally I would never use those (though I should look up how it works) the possibility of being hacked or lost/stolen cellphone being used... i don't even wanna think about the headache you have to deal with in bad situation.

Message 13 of 27
DaveSignal
Valued Contributor

Re: How to use an EMV card?

The one time that I tried my EMV card at a Walmart in US, it didn't read my card correctly the first time and I had to fiddle with it.  The chip reader was also slanted so i practically had to squat to see the place to insert it.  And the guy behind me in line was quite curious as to what was going on.

 

I have never experienced anything like that in UK, where I use my EMV cards daily.  I just don't think that Wal-Mart (and probably other US EMV adopters) have it implemented in the most customer-friendly way yet.

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Message 14 of 27
lg8302ch
Senior Contributor

Re: How to use an EMV card?


@Anonymous wrote:

@lg8302ch wrote:

@Anonymous wrote:

@lg8302ch wrote:

@Anonymous wrote:

machines should have place to insert emv chip card from either top or bottom of the machine. I think there are plenty of people who doesn't know about emv chip enabled card and how it works.


lol... I am in Europe and I am amused that sales persons constantly want to stop me to slide the card on the side... it is over 10 years customers stick in their cards on the botton or on top and me coming to slide them on the side. Smiley Happy  Sometimes I have to fight to let me swipe.   Never thought it could be the other way around in the US with chip..ha ha


And even if you use a US chip card, it's (probably) going to spit out a signature slip, still confusing the European sales people!  We need chip&pin ASAP....


+1  .. definitely need chip and pin and also contactless payment.  This is my new favorite payment option because merchants that have a minimum for credit card payments accept contactless with no restrictions and this is convenient instead of cash payment for me. Just place the card on top of the terminal or on the side and done.. no signature, no pin but only up to 40USD.  Like this Cembra (former GE Moneybank) gets some use again until US cards come with this option Smiley Happy


like paypass? i remember back in 2007 or something mastercard and discover having paypass, which I tried and worked only once, hmmm... i wonder whatever happened to it. isn't that like google wallet and apple pay thing? personally I would never use those (though I should look up how it works) the possibility of being hacked or lost/stolen cellphone being used... i don't even wanna think about the headache you have to deal with in bad situation.


It is PayPass .. just need to hold the card close to the terminal, wait, and payment is done. The latest generation of chip terminals have this feature integrated. It is especially useful as many merchants in Europe have a min payment with credit card but contactless works with any amount.. so a pack of gum with rewards..lol

 

paypass.png

Message 15 of 27
Shock
Established Contributor

Re: How to use an EMV card?

as far as contactless, there is Isis (now Softcard) for Androids and Apple Pay is coming soon for iphones..

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Message 16 of 27
b_diddy
Established Contributor

Re: How to use an EMV card?


@creditconcept wrote:

Ok, so the issue im running into is not EMV acceptance, because all the shops around here seem to take EMV cards, it is the cashieers and baristas.

Everytime I hand them a card with an EMV, they swipe it and then the terminal says insert the card instead. I have not met one person yet who is familiar enough to process and EMV transaction, sot they end up telling me "the card was not working" or something. I never tell them how to actually do it though.

What should I do?

-Thanks


I've become pretty good with using my EMV cards at Walmart, Sam's and a few other places I've come across a reader.  The trick for me has been to ensure you a putting the chip end in first with the front of the card up.  If you put it in the other way, it will error out.  Leave it in the machine until it asks for confirmation of the amount or it will also error out.  I recently used my Amex PRG in London at a restaurant and they didn't understand that you could have a chip without a pin so ended up swiping it anyway.

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Message 17 of 27
slicemans
Regular Contributor

Re: How to use an EMV card?

So which stores have their chip and pin terminal activated? I know Walrmart, I dont think West coast has it yet. Home depot said they will activate some of heirs end of 2014. 

Message 18 of 27
Anonymous
Not applicable

Re: How to use an EMV card?


@b_diddy wrote:

  I recently used my Amex PRG in London at a restaurant and they didn't understand that you could have a chip without a pin so ended up swiping it anyway.


How did they do that?  They had something that was not EMV, or they were able to override?

Message 19 of 27
ezdoesit
Valued Contributor

Re: How to use an EMV card?


@Shock wrote:

as far as contactless, there is Isis (now Softcard) for Androids and Apple Pay is coming soon for iphones..


Softcard has a great promo right now for every card you link to softcard and use they give you $20.  It doesn't say anything about a minimum just pay using softcard.  I just have to figure out who accepts softcard payments.

Message 20 of 27
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