Interesting Credit Card Rewards Story

[ptatohed]

OP didn't do it on purpose.  It's how the cookies crumbled.  You want OP to contact them and ask if he can give back the rewards?  I'd bet the service rep wouldn't even know how to reply, lol.  

[Kforce]

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@ptatohed wrote:

OP didn't do it on purpose.  It's how the cookies crumbled.  You want OP to contact them and ask if he can give back the rewards?  I'd bet the service rep wouldn't even know how to reply, lol.  

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^^^^ This

Did not do it on purpose.

Decided to contact them after above post and ask if I needed to give back the rewards money.

( A MyFico experiment )

The service rep did not have an answer as @ptatohed said.

She needed to run it up the flag pole and would call me back.

Returned call in about half an hour and said when CC was closed all rewards points were zeroed out.

I do not owe them any money.

I then asked her to send an email stating the same for my records.

[Anonymous]

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@Kforce wrote:

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@ptatohed wrote:

OP didn't do it on purpose.  It's how the cookies crumbled.  You want OP to contact them and ask if he can give back the rewards?  I'd bet the service rep wouldn't even know how to reply, lol.  

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^^^^ This

Did not do it on purpose.

Decided to contact them after above post and ask if I needed to give back the rewards money.

( A MyFico experiment )

The service rep did not have an answer as @ptatohed said.

She needed to run it up the flag pole and would call me back.

Returned call in about half an hour and said when CC was closed all rewards points were zeroed out.

I don not owe them any money.

I then asked her to send an email stating the same for my records.

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Breaking THE number one rule of reward "abuse", calling!*      Good for the DP.    However, as usual, what an individual CR says/emails is binding on no-one....   But as indicated above, I thought you were safe anyway.

* For those that don't know, on various forums related to such abuse, there are always newbies posting things like "So I called the CSR to ask if it is OK to [do something that the issuer clearly won't like]" followed by torrents of posts "What the [] did you do that for, you stupid [][][][]"  And that's FSR!

[Kforce]

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@Anonymous wrote:

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Breaking THE number one rule of reward "abuse", calling!*      Good for the DP.    However, as usual, what an individual CR says/emails is binding on no-one....   But as indicated above, I thought you were safe anyway.

* For those that don't know, on various forums related to such abuse, there are always newbies posting things like "So I called the CSR to ask if it is OK to [do something that the issuer clearly won't like]" followed by torrents of posts "What the [] did you do that for, you stupid [][][][]"  And that's FSR!

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You are correct the front line customer service people usually don't have the answer, and often give bad info.

The email has account numbers, good description of the issue, CS & supervisor name and a

confirmation number for reference.  

The email gives me a bit more confidence.

[Remedios]

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@Kforce wrote:

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@Anonymous wrote:

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Breaking THE number one rule of reward "abuse", calling!*      Good for the DP.    However, as usual, what an individual CR says/emails is binding on no-one....   But as indicated above, I thought you were safe anyway.

* For those that don't know, on various forums related to such abuse, there are always newbies posting things like "So I called the CSR to ask if it is OK to [do something that the issuer clearly won't like]" followed by torrents of posts "What the [] did you do that for, you stupid [][][][]"  And that's FSR!

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You are correct the front line customer service people usually don't have the answer, and often give bad info.

The email has account numbers, good description of the issue, CS & supervisor name and a

confirmation number for reference.  

The email gives me a bit more confidence.

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How you likin' this "lemme splain it to ya" stuff so far? 

You have cards older than most of those telling you how to treat your lenders 😂

[Kforce]

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@Remedios wrote:
How you likin' this "lemme splain it to ya" stuff so far? 

You have cards older than most of those telling you how to treat your lenders 😂

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Usually just smirk to myself.

I was young once, did know it all, ask my dad.