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Is Capital One in compliant with CARD by recently jacking my rate?

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jhtrico1850
Regular Contributor

Is Capital One in compliant with CARD by recently jacking my rate?

I just received a statement and my APR went from 6.9% to 15.9% even though I pay in full and on time. I asked them about it online, and they said, 

 

Thanks for contacting us about your Capital One account.

I assure you, Capital One is compliant with any applicable federal and 
state laws, including the recent credit card reforms in the Credit CARD 
Act. We will continue to comply with future changes once they go into 
effect.

In 2009, we sent you a letter stating that your rate would be changing 
to 15.9% in February 2011. In order to delay the impact of this change 
to your account, we provided you a promotional rate until this new rate 
went into effect so you had time to plan for this change. As we have in 
the past, we will continue to review accounts for ways to offer our 
customers the best options. As the economy improves, rates across the 
industry should improve, too. 

 

I don't recall this letter that they speak of, I just want my low rate. What should I do?

Message 1 of 8
7 REPLIES 7
OptimalCS
Frequent Contributor

Re: Is Capital One in compliant with CARD by recently jacking my rate?

Credit Card Companies are such crucks Smiley Mad

 

I never pay interest. I dont even know my APRs. I pay my balance in full before my due date Smiley Very Happy

"Wisdom is the principal thing..."
Message 2 of 8
Anonymous
Not applicable

Re: Is Capital One in compliant with CARD by recently jacking my rate?

They changed the terms of the card which has happened at least once to all of us on this board over the past three years.  Your inerest rate is likely tied to the prime.  There is nothing much you can do except (1) ask them not to do it; (2) wait for the prime to drop or (3) cancel the card.

Message 3 of 8
Anonymous
Not applicable

Re: Is Capital One in compliant with CARD by recently jacking my rate?

If they sent the letter, they are in compliance with the law.    Since you pay in full now, the APR does not matter, until you carry over a balance.

 

I suggest you keep the card for now and always PIF.   Might be time to look for a better card for the future.

Message 4 of 8
kbell
New Contributor

Re: Is Capital One in compliant with CARD by recently jacking my rate?

If it makes you feel any better, my Citi Mastercard is 19.99% and the card is nearing 17 years old.

Message 5 of 8
jhtrico1850
Regular Contributor

Re: Is Capital One in compliant with CARD by recently jacking my rate?

I've got 4 cards, this WAS my lowest APR card (also my lowest limit). I only charge something each month to keep it active (since I've got better rewards on other cards), but the low APR might have came in handy someday, but not anymore.

 

I've been on the lookout for cards, but http://money.cnn.com/2011/02/03/pf/saving/credit_cards_interest_rates/ rates are pretty high now, don't want to lock myself into something right now. Maybe I need to look into a credit union card.

Message 6 of 8
jhtrico1850
Regular Contributor

Re: Is Capital One in compliant with CARD by recently jacking my rate?

I did not realize Capital One came out with a new card, the Journey. I like how it looks. 19.8, 15.9, what's the difference, I might apply just for the 1.25% rewards and the looks lol.

Message 7 of 8
Anonymous
Not applicable

Re: Is Capital One in compliant with CARD by recently jacking my rate?

Capital One is indeed in compliance with the CARD Act, so long as they provided the letter. If they did indeed, they notified you in writing, and they did not increase the APR on an outstanding balance, thus they are in compliance.

Message 8 of 8
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