Is Synchrony stalling BT payments?

[redE2move]

I did BTs on 2 Synch cards last month. Synch records they received the payment on March 1st for card#1 but didn't update it on my account until the day after min payment was due. Now I have a credit and they haven't updated my available credit. Card #2 BT was paid out same day as card #1 (February). Due date is in 2 days and they have not updated the account to show payment received. Anyone else experience this?

[UpperNwGuy]

This seems to be a typical situation with balance transfers in general, not just with Synchrony.  To avoid it, my recommendations would be:

1.  Do all balance transfers right after a statement cuts, not in the days leading up to a new statement cutting.  This allows time for everything to be processed by both banks.

2.  Transfer 90-95% of the balance (rather than the full 100%), leaving a small balance to be paid off with a regular payment.

[redE2move]

Card #2 was done after the statement cut.  Card #1 shows the payment was accessed but they won't update available credit.  Maybe it has to do with method of payment (i.e electronic payment vs. check payment)?  I did a BT a few months back and payment was issued electronically.  This time its by check but also a different bank.  Just a theory I guess

Cap 1 to NFCU - electronic (payoff was 3 days)

Sync to NFCU - check (payoff still hasn't shown 18 days later)

[Gmood1]

I've done several BTs from Synchrony to NFCU. They all have processed in 4 to 5 days. Not sure what's going on there?

[AverageJoesCredit]

With Sync if possible, i used bt method of having the m9ney deposited to my checking then i pay them off. I did that with Boa, Citi also offers direct deposit.

[Anonymous]

that has also been my experience with Synchrony when transferring money electronically from my bank to synchrony. The money stalled for 3 days until my statement cut and then it was released onto my account. It was a Tuesday when it was sent electronically.  By that time, it had already been reported to the credit bureaus and i had to wait a full 30 days before i could have it changed on the credit bureau where it matters the most.