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Is it true that there are no retention offers for CSP?

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Membersince2013
Valued Contributor

Is it true that there are no retention offers for CSP?

My AF is coming up soon. Naturally, i called in to ask for rentention offers and i was told that there are no retention offers for the CSP. I HUCA and i was told the same exact thing again. Is this true or did i just have an encounter with 2 reps who didnt want to bulge?

Arrival+ | Barclaycard Rewards Mastercard | Citi Double Cash | CapOne QS (2) | Citi Diamond P | Freedom | Fidelity Amex | Amex Plat | Old Blue Cash | PRG | SPG | BCP | HHonors Surpass | Cap1 Venture | Discover | CSP | Cap1 Venture1 | BOA CR&TR (2) | Ritz Carlton | Southwest Rapid Rewards | Hyatt (2) | US Airways Mastercard (2) | Wells Fargo Rewards Visa | Marriott Premier (2) |

Fico Scores as of 2/21/15 - EX: total crap, TU: total crap, EQ: total crap
Message 1 of 37
36 REPLIES 36
FinStar
Moderator Emeritus

Re: Is it true that there are no retention offers for CSP?

YEMV, but these are not very common AFAIK.  How much spend did you put on the card annually and/or do you have an extensive Chase relationship?  If not, then it really can't be expected.

Message 2 of 37
kdm31091
Super Contributor

Re: Is it true that there are no retention offers for CSP?

If you aren't spending enough on it anyway to justify the AF long term, you kinda may as well just close it
Message 3 of 37
Anonymous
Not applicable

Re: Is it true that there are no retention offers for CSP?

Or PC to keep the line open

Message 4 of 37
Membersince2013
Valued Contributor

Re: Is it true that there are no retention offers for CSP?

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.

Arrival+ | Barclaycard Rewards Mastercard | Citi Double Cash | CapOne QS (2) | Citi Diamond P | Freedom | Fidelity Amex | Amex Plat | Old Blue Cash | PRG | SPG | BCP | HHonors Surpass | Cap1 Venture | Discover | CSP | Cap1 Venture1 | BOA CR&TR (2) | Ritz Carlton | Southwest Rapid Rewards | Hyatt (2) | US Airways Mastercard (2) | Wells Fargo Rewards Visa | Marriott Premier (2) |

Fico Scores as of 2/21/15 - EX: total crap, TU: total crap, EQ: total crap
Message 5 of 37
FinStar
Moderator Emeritus

Re: Is it true that there are no retention offers for CSP?


@Membersince2013 wrote:

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.


It doesn't hurt to ask - YEMV.  If you don't want to close, you can always consider the downgrade to CS (if still available).

Message 6 of 37
Anonymous
Not applicable

Re: Is it true that there are no retention offers for CSP?


@FinStar wrote:

@Membersince2013 wrote:

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.


It doesn't hurt to ask - YEMV.  If you don't want to close, you can always consider the downgrade to CS (if still available).


From FlyerTalk, list of CSP retention:

 

7/2013 - 2500 points, see here
11/2013 - no offers given from multiple calls. $50k+ in annual spend.
2/2014 - no offers given. $100k+ in annual spend!!
3/6/14 - no offers given. Just $3K in spend. Closed it.
3/19/2014 - no offers given. Had card 13 months, $20k spend.
3/30/2014 - no offers given. Had card 16 months, $70+k annual spend.
7/2014 - no offers given, she said none are available ever. low spending. going to explore options and likely cancel within 60 days of fee.
10/2014 - no offer given for wife's card except to downgrade - cancelled
01/2015 - no offers given from call & SM. Had card since 12/13. $60k+ in 2014 spend- Keeping card one more year.

Message 7 of 37
FinStar
Moderator Emeritus

Re: Is it true that there are no retention offers for CSP?


@Anonymous wrote:

@FinStar wrote:

@Membersince2013 wrote:

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.


It doesn't hurt to ask - YEMV.  If you don't want to close, you can always consider the downgrade to CS (if still available).


From FlyerTalk, list of CSP retention:

 

7/2013 - 2500 points, see here
11/2013 - no offers given from multiple calls. $50k+ in annual spend.
2/2014 - no offers given. $100k+ in annual spend!!
3/6/14 - no offers given. Just $3K in spend. Closed it.
3/19/2014 - no offers given. Had card 13 months, $20k spend.
3/30/2014 - no offers given. Had card 16 months, $70+k annual spend.
7/2014 - no offers given, she said none are available ever. low spending. going to explore options and likely cancel within 60 days of fee.
10/2014 - no offer given for wife's card except to downgrade - cancelled
01/2015 - no offers given from call & SM. Had card since 12/13. $60k+ in 2014 spend- Keeping card one more year.


LOL... What a promising outlook for the OP! Smiley Surprised  Thanks for sharing LTL.

Message 8 of 37
Anonymous
Not applicable

Re: Is it true that there are no retention offers for CSP?


@Anonymous wrote:

@FinStar wrote:

@Membersince2013 wrote:

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.


It doesn't hurt to ask - YEMV.  If you don't want to close, you can always consider the downgrade to CS (if still available).


From FlyerTalk, list of CSP retention:

 

7/2013 - 2500 points, see here
11/2013 - no offers given from multiple calls. $50k+ in annual spend.
2/2014 - no offers given. $100k+ in annual spend!!
3/6/14 - no offers given. Just $3K in spend. Closed it.
3/19/2014 - no offers given. Had card 13 months, $20k spend.
3/30/2014 - no offers given. Had card 16 months, $70+k annual spend.
7/2014 - no offers given, she said none are available ever. low spending. going to explore options and likely cancel within 60 days of fee.
10/2014 - no offer given for wife's card except to downgrade - cancelled
01/2015 - no offers given from call & SM. Had card since 12/13. $60k+ in 2014 spend- Keeping card one more year.


Ouch

Message 9 of 37
Anonymous
Not applicable

Re: Is it true that there are no retention offers for CSP?


@Anonymous wrote:

@FinStar wrote:

@Membersince2013 wrote:

I spend enough on the card. I don't plan on closing it. I just wanted to see if they'll give me some free UR points or something. I plan on doing that before any of my AF hits.


It doesn't hurt to ask - YEMV.  If you don't want to close, you can always consider the downgrade to CS (if still available).


From FlyerTalk, list of CSP retention:

 

7/2013 - 2500 points, see here
11/2013 - no offers given from multiple calls. $50k+ in annual spend.
2/2014 - no offers given. $100k+ in annual spend!!
3/6/14 - no offers given. Just $3K in spend. Closed it.
3/19/2014 - no offers given. Had card 13 months, $20k spend.
3/30/2014 - no offers given. Had card 16 months, $70+k annual spend.
7/2014 - no offers given, she said none are available ever. low spending. going to explore options and likely cancel within 60 days of fee.
10/2014 - no offer given for wife's card except to downgrade - cancelled
01/2015 - no offers given from call & SM. Had card since 12/13. $60k+ in 2014 spend- Keeping card one more year.


That sucks...

Message 10 of 37
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