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Juniper payment hold?

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dallasjetfan
Established Contributor

Juniper payment hold?

Why has Juniper been holding my payment for 7 days? I was told that for 4 months it would be held, but after that it would post within a day. There computer was down when I just called so they couldn't help me at that point. I will call later I guess. They are about to get dumped if they aren't careful!!
Barclays US Air $17K| TTCU $15K| Citi Diamond $10.5K| Discover IT $9000| CapOne $2K| Best Buy $2K
Message 1 of 6
5 REPLIES 5
Anonymous
Not applicable

Re: Juniper payment hold?

They should post the payment as soon as they get it-
Getting the CL posted to reflect the payment has only been an issue for me if 2 payments were made.
 
How are you paying?

dallasjetfan wrote:
Why has Juniper been holding my payment for 7 days? I was told that for 4 months it would be held, but after that it would post within a day. There computer was down when I just called so they couldn't help me at that point. I will call later I guess. They are about to get dumped if they aren't careful!!


Message 2 of 6
dallasjetfan
Established Contributor

Re: Juniper payment hold?

I pay online and through my bank account.
Barclays US Air $17K| TTCU $15K| Citi Diamond $10.5K| Discover IT $9000| CapOne $2K| Best Buy $2K
Message 3 of 6
Anonymous
Not applicable

Re: Juniper payment hold?

That's nuts-
This has only happend to me once- and it was when I sent more than 1 payment in XX time.

dallasjetfan wrote:
I pay online and through my bank account.


Message 4 of 6
dallasjetfan
Established Contributor

Re: Juniper payment hold?

I've given up trying to figure out these companies!! Or FICO scoring in general!! My CC's were stolen 3 weeks ago and today Hooters reported it as stolen and my FICO score went down 3 points!! Whatever, I give up trying!! If my scores go up because I pay my bills on time great if they don't I couldn't care less anymore!!
Barclays US Air $17K| TTCU $15K| Citi Diamond $10.5K| Discover IT $9000| CapOne $2K| Best Buy $2K
Message 5 of 6
llecs
Moderator Emeritus

Re: Juniper payment hold?



dallasjetfan wrote:
I've given up trying to figure out these companies!! Or FICO scoring in general!! My CC's were stolen 3 weeks ago and today Hooters reported it as stolen and my FICO score went down 3 points!! Whatever, I give up trying!! If my scores go up because I pay my bills on time great if they don't I couldn't care less anymore!!

First things first, I too have holds on my Junny SeaMiles payments. Now this usually happens if I make more than one payment in a two week period. I can't remember the specifics, but I paid off all of my cards before Christmas. I paid Junny 100% of the balance. The payment posted just fine. Money was removed from my account via ACH and you could see the credit on-line with an available balance the next day equal to the full CL.
 
Well, an automatic charge of $20 went through. So, I paid $20 that day. Again, money came out of my account via ACH and there was an idication that it got posted in hte CC acct. Well, they reversed my $20 pmt and they also reversed my 1st payment too! Nothing ever bounced so I called CSR and they said it was standard policy to reverse all payments for 2 weeks if more than one payment was made in a 2 week period. Huh? That's what he said. Sure enough, 2 weeks later both payments cleared in the CC acct like clockwork.
 
................
Maybe your 3 point drop had to do with a change in utilization. For me, although certainly not scientific, for every 1% my utilization changes, I gain/lose 1 point. Also, I lost a CC and reported as such. The issuer issued a new card without deleting the history of the old. Both continued to report concurrently. My avg. history dropped, therefore my score dropped.
Message 6 of 6
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