Lost Chase app?

[EaglesFan2006]

I was talking to a friend who had applied for one of the Chase hotel cards through the Chase website.  He got the 30 day message, and I suggested trying recon since I had success with that last year with my Chase Freedom.  Anyway, he told me that Chase could not locate his app anywhere when he tried calling in.  This was 1-2 days after he first applied.  He can call the 800 number and hear the same "30 day message," but recon cannot locate it.  The agent told him they should see it, and that he might want to think about re-applying if it's not there soon.

Anyone ever seen this, I'm at a loss as to what advise to give other than that I don't think a second application is a good idea...

[Anonymous]

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

[EaglesFan2006]

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@Anonymous wrote:

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

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that I don't know...but if that was the case, why would the automated phone line include a 30 day message....

[Anonymous]

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@EaglesFan2006 wrote:

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@Anonymous wrote:

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

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that I don't know...but if that was the case, why would the automated phone line include a 30 day message....

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I wonder if his SSN is similar to someone else's.

[EaglesFan2006]

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@Anonymous wrote:

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@EaglesFan2006 wrote:

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@Anonymous wrote:

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

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that I don't know...but if that was the case, why would the automated phone line include a 30 day message....

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I wonder if his SSN is similar to someone else's.

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Yeah my instict is that there must be some sort of flag...but still, the recon dept should see that app to some degree, esp if it's showing up on the automated line.

[Anonymous]

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@EaglesFan2006 wrote:

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@Anonymous wrote:

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@EaglesFan2006 wrote:

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@Anonymous wrote:

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

---

that I don't know...but if that was the case, why would the automated phone line include a 30 day message....

---

I wonder if his SSN is similar to someone else's.

---

Yeah my instict is that there must be some sort of flag...but still, the recon dept should see that app to some degree, esp if it's showing up on the automated line.

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I agree. They should be able to see something.

[EaglesFan2006]

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@Anonymous wrote:

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@EaglesFan2006 wrote:

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@Anonymous wrote:

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@EaglesFan2006 wrote:

---

@Anonymous wrote:

I've never heard of that happening. Did he possibly input his SSN in incorrectly?

---

that I don't know...but if that was the case, why would the automated phone line include a 30 day message....

---

I wonder if his SSN is similar to someone else's.

---

Yeah my instict is that there must be some sort of flag...but still, the recon dept should see that app to some degree, esp if it's showing up on the automated line.

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I agree. They should be able to see something.

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Yeah very odd...I will update if I hear anything further....

[fittiger]

Ask him if any INQ's showed up on his CR's? If they can't find it then he should have them remove them, especially if he has to apply again.

[djc1puno]

Fittiger +1 check his crs if any inquiry about his app. If there is and chase still cant find it then ask them to remove inq n reapply gl

[09Lexie]

Sometimes it says FIRST USA, not just CHASE on the inq