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Lowe's Payment Not Updating?

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Valued Member

Lowe's Payment Not Updating?

I've had a minimum payment due of $28 due for a couple of weeks and I've made multiple payments on it. 1 on the phone and a couple through the make a payment part on the website. It's still not updated? It still says $28 due 0 days until due date. I've made payments weeks ago on it also?

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Established Contributor

Re: Lowe's Payment Not Updating?


@Morphyyy wrote:

I've had a minimum payment due of $28 due for a couple of weeks and I've made multiple payments on it. 1 on the phone and a couple through the make a payment part on the website. It's still not updated? It still says $28 due 0 days until due date. I've made payments weeks ago on it also?


Have any of those payments cleared your bank account? 

 

Synchrony has been known not to update balance or minimum due for 3 day's after payment clears your account. As always YMMV.

 

Hopefully you have a record of payment confirmation (from Synchrony) and can get proof payment cleared from your bank (usually a transaction trace number is required).

Starting Score: EQ:608, EX:617, TU:625
Score 10/2018: EQ:669, EX:686, TU:668
Score 11/17/2018: EQ:682, EX:681, TU:683
Current Score 3/11/2020: EQ:695, EX:703, TU:720
12/24/2018 -- EQ Beacon 5.0: 678, EX Fico II: 690, TU Fico Classic 04: 716

Goal Score: 740+


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Message 2 of 5
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Valued Member

Re: Lowe's Payment Not Updating?

Yes 2 of them have cleared and the 1st one was a pay by phone with debit card so it was instant. Is there a grace period just incase they screw it up?

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Valued Member

Re: Lowe's Payment Not Updating?

Also the balance HAS updated each time but not the minimum payment due.

Message 4 of 5
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Established Contributor

Re: Lowe's Payment Not Updating?


@Morphyyy wrote:

Also the balance HAS updated each time but not the minimum payment due.


So your balance has decreased and your available credit has increased after each payment?  If yes, then maybe it is just a glitch on the website? 

 

If you call the number on the back of the card, does it say a minimum payment is still due?

Starting Score: EQ:608, EX:617, TU:625
Score 10/2018: EQ:669, EX:686, TU:668
Score 11/17/2018: EQ:682, EX:681, TU:683
Current Score 3/11/2020: EQ:695, EX:703, TU:720
12/24/2018 -- EQ Beacon 5.0: 678, EX Fico II: 690, TU Fico Classic 04: 716

Goal Score: 740+


Take the myFICO Fitness Challenge

Discover IT $1000Cabelas Clasic $1000Coscto Anywhere Signature Visa -Citi- $7200ExxonMobil Smartcard -Citi- $2500Playstation Visa (Comenity) $1950QuickSilver One $2200Walmart $6000Wells Fargo Platinum Visa $3000

Member of the Synchrony Bank giveth then Taketh away April 2020 Club! $86,900 in available credit gone without warning.

Newest Account July 8, 2020 -- Last HP October 24, 2020 -- Gardening Goal:
August 2022 and reach 0/24
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