@ADMYFIC0 wrote:
"Effective 07/20/24: the Macy's Store Account associated with Macy's Amex Credit Card as credit cards that can access two accounts are no longer supported."
Anyone else got notified?
[First portion of the letter.]
This notice applies to your Macy's American Express® Credit Card ending in XXXX which accesses your Macy's American Express Account and your associated Macy's Store Account.
Thank you for being a cardholder and Star Rewards member. We hope you are enjoying both the use and benefits of your card. We want you to be aware of changes we are making to your Macy's American Express Account. The following Notice of Important Changes to Your Credit Card Agreement describes the changes and what they mean to you and your account.
Also enclosed is your Privacy Notice.
In addition, effective 07/20/2024, we are closing the Store Account associated with your Macy's American Express Credit Card as credit cards that can access two accounts are no longer supported. Please note you may continue to use your Macy's American Express Credit Card to make purchases at Macy's and everywhere American Express is welcome. All purchases made at Macy's on or after 07/20/2024 will be applied to your Macy's American Express Account statement. If you have an existing balance on your Store Account, you will continue to receive a separate statement for that account.
Please continue to make your monthly payments by the payment due date until the balance is paid in full. You are responsible for any outstanding balance according to the terms of your Credit Card Agreement.
If you are enrolled in the optional Credit Protection program for your Macy's American Express Credit Card, your enrollment and monthly fee will remain in effect after the changes are made to your account on 7/20/2024. If you have questions regarding the program, want to file for benefits or wish to cancel, please contact us at 1-877-422-3895 For TTY: We accept 711 or other Relay Service. You may also cancel at https://creditprotection.accountonline.com.
If you are currently enrolled in the optional Credit Protection program for your Store Account, it will be cancelled when your Store Account is closed. If a covered event occurs prior to the cancellation date, you may still be eligible for benefits. To file a claim for benefits, please contact Credit Protection Customer Service promptly at 1-877-422-3895. For TTY: We accept 711 or other Relay Service.
If you have any questions regarding this letter, please call 1-800-593-2543 (TTY: 711 or other relay service) or write us at the address below.
Credit Customer Service
P.O. Box 6776
Sioux Falls, SD 57117-6776
Sincerely,
Credit Customer Service
