Macy's and Bloomie's not reporting since August!

[injustifiiable]

It seems to coincide with when they switched their online system over. This is kinda annoying since I've since paid off the accounts and would like to see such reflected in my reports.

Has this happened to anyone else????

[icyhot]

Yes! It's so frustrating it's still reporting a $1333 balance on a $2800 CL when I have a $0 balance and $10,000! Like ugh my scores aren't as high as they could be for that reason 

[Anonymous]

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@injustifiiable wrote:

It seems to coincide with when they switched their online system over. This is kinda annoying since I've since paid off the accounts and would like to see such reflected in my reports.

Has this happened to anyone else????

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Yes I actually called last week and complained and they sent me an email saying it has been corrected as of 10/23/15. Still no update with Myfico but Credit Karma just updated my Equifax account yesterday but not Transunion. It really sucks because my account was $800 limit originally. I had used over 50% of that at the time they reported back in August. Since then I've gained a CLI  to $3000 and I'm only at 9% utilization. It's really screwing me up because my utilization is reporting high. 

[niko79]

I called with the same issue but was told they had sent new Terms and Conditions in August to all cardholders that stated they will have a 3 month delay in reporting or something like that. They should resume monthly reporting to all 3 CRAs in November 2015.

Hope that helps to explain the issues we have been experiencing. 

[Anonymous]

I never received any Terms and Conditions by mail or online. I've talked with several different reps and supervisors in the credit reporting department and heard a number of things. One rep did tell me that they would complete with their changes by the end of October and I could see an update in November for sure.

[Anonymous]

Same boat...both Amex and Store showing balance and I paid it off 4 weeks ago.

[bear812c]

yes, ran my reports yesterday and Macy's hasn't reported since August for me as well and I make payments on my account every Friday, on payday.

[DaJagman]

My TransUnion report showed DSNB Macy's account closed and new DSNB Macy's account opened on October 16.

[Anonymous]

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@DaJagman wrote:
My TransUnion report showed DSNB Macy's account closed and new DSNB Macy's account opened on October 16.

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Same here but the new account shows same cl as old account. I received a cli via hp 2 statements ago and then another $400 auto increase last statement (have no idea why) and none of that is showing. I'll give it to the end of November. Thanks to everybody doing legwork on it and sharing info!

[bodyboy1]

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@Anonymous wrote:

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@injustifiiable wrote:

It seems to coincide with when they switched their online system over. This is kinda annoying since I've since paid off the accounts and would like to see such reflected in my reports.

Has this happened to anyone else????

---

Yes I actually called last week and complained and they sent me an email saying it has been corrected as of 10/23/15. Still no update with Myfico but Credit Karma just updated my Equifax account yesterday but not Transunion. It really sucks because my account was $800 limit originally. I had used over 50% of that at the time they reported back in August. Since then I've gained a CLI  to $3000 and I'm only at 9% utilization. It's really screwing me up because my utilization is reporting high. 

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>   and is this MACY'S fault>? for not reporting>?   or the CRA'S for not updating in a timely fashion>?