Macy's store card question

[Anonymous]

I ended up with a store card AND the Macy's Amex card.  Am I supposed to shred the store card and just use the Amex?  I'm confused!  I went on CHAT with them and still didn't get an answer. 

Edit:  I just added the Amex last night because I just never got around to adding it.  Different CHAT rep says to shred the store card and that the Amex is linked to both the store card and outside of Macy's.  Sure hope she's right!  Why send both then?!!??  That's one confusing online account site!

[orestrus]

Activate both cards and use it. Whats ur score? Did you apply in store?

[Anomalous]

Keep it! They are two separate lines of credit from what I understand.

[chalupaman]

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@Anonymous wrote:

I ended up with a store card AND the Macy's Amex card.  Am I supposed to shred the store card and just use the Amex?  I'm confused!  I went on CHAT with them and still didn't get an answer. 

Edit:  I just added the Amex last night because I just never got around to adding it.  Different CHAT rep says to shred the store card and that the Amex is linked to both the store card and outside of Macy's.  Sure hope she's right!  Why send both then?!!??  That's one confusing online account site!

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Keep both of them open. The store line tends to grow with SPs. I think B335is got the same thing.

[Anonymous]

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@Anonymous wrote:

I ended up with a store card AND the Macy's Amex card.  Am I supposed to shred the store card and just use the Amex?  I'm confused!  I went on CHAT with them and still didn't get an answer. 

Edit:  I just added the Amex last night because I just never got around to adding it.  Different CHAT rep says to shred the store card and that the Amex is linked to both the store card and outside of Macy's.  Sure hope she's right!  Why send both then?!!??  That's one confusing online account site!

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I agree to what everyone has already said.  They are 2 different lines and keeping them both open is a better option..

[FinStar]

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@Anonymous wrote:

I ended up with a store card AND the Macy's Amex card.  Am I supposed to shred the store card and just use the Amex?  I'm confused!  I went on CHAT with them and still didn't get an answer. 

Edit:  I just added the Amex last night because I just never got around to adding it.  Different CHAT rep says to shred the store card and that the Amex is linked to both the store card and outside of Macy's.  Sure hope she's right!  Why send both then?!!??  That's one confusing online account site!

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Just use the Macy's AMEX.  Both accounts are linked into the AMEX.  Some folks keep the store card in the event that they need the physical account # for online bill pay through your bank (typically statements only display the last few digits - online or snail mail).   However, you only need to carry one for your purchases at Macy's and wherever AMEX is accepted.  Please note that each account has it's own billing date, due date and mailing address for payments (if pushing through your bank).

[Anonymous]

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@FinStar wrote:

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@Anonymous wrote:

I ended up with a store card AND the Macy's Amex card.  Am I supposed to shred the store card and just use the Amex?  I'm confused!  I went on CHAT with them and still didn't get an answer. 

Edit:  I just added the Amex last night because I just never got around to adding it.  Different CHAT rep says to shred the store card and that the Amex is linked to both the store card and outside of Macy's.  Sure hope she's right!  Why send both then?!!??  That's one confusing online account site!

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Just use the Macy's AMEX.  Both accounts are linked into the AMEX.  Some folks keep the store card in the event that they need the physical account # for online bill pay through your bank (typically statements only display the last few digits - online or snail mail).   However, you only need to carry one for your purchases at Macy's and wherever AMEX is accepted.  Please note that each account has it's own billing date, due date and mailing address for payments (if pushing through your bank).

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Thanks!  I was about to say the same thing.  I meant the actual card, not the account.  I guess I didn't explain well enough.  I'm keeping the store (actual card) because I will not have any other way of knowing my account number.  Keeping the Amex in my wallet.  I already saw the two separate lines and due dates in my account.

[SunriseEarth]

I shredded my old store card once I got the AMEX upgrade.   You can use it just fine in store and it knows where to put the charges.   

[Anonymous]

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@SunriseEarth wrote:

I shredded my old store card once I got the AMEX upgrade.   You can use it just fine in store and it knows where to put the charges.   

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Thyay!! Thanks!