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Max Cash Preferred - Intro APR missing

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Anonymous
Not applicable

Max Cash Preferred - Intro APR missing

I received my Max Cash Preferred today. The Schumer Box shows only a 16.99% purchase APR; the targeted mailer I received from my bank specified 15 months @ 0% on purchases. This was the same deal when I opened Fidelity, and confirmed that the Fidleity Schumer Box explicitly stated the 0%.

 

Called Elan, waited a good while. Initial rep confirmed that it should be 0%. Kicked me to a supervisor. Supervisor also said it should be 0%. Gave some convoluted explanation about purchases coding at 0% that didn't really make any sense. He didn't sound too convinced of it himself. He said he's submit an inquiry about this.

 

I'll keep an eye on statements to see what happens. Wasn't planning to carry a balance on this, but nice to have the option. Definitely won't try to carry one until I get a statement confirming 0%.

 

Anyone else have a similar experience?

Message 1 of 5
4 REPLIES 4
Remedios
Credit Mentor

Re: Max Cash Preferred - Intro APR missing

I thought 0% intro on those cards was for balance transfers only 

Message 2 of 5
Anonymous
Not applicable

Re: Max Cash Preferred - Intro APR missing


@Remedios wrote:

I thought 0% intro on those cards was for balance transfers only 


I received multiple mailers for this one. All had it listed as 15 mon 0% on purchases

Message 3 of 5
Remedios
Credit Mentor

Re: Max Cash Preferred - Intro APR missing

Keep that letter safe lol 

Message 4 of 5
coldfusion
Credit Mentor

Re: Max Cash Preferred - Intro APR missing


@Remedios wrote:

Keep that letter safe lol 


Take a picture of it first. 

(7/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 5 of 5
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