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Multiple Charge Cards from AMEX Advice Needed!!

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Anonymous
Not applicable

Re: Multiple Charge Cards from AMEX Advice Needed!!

I have not activated it but it does show up on my login screen with my delta and prg i did the online registration for the green using ref number but didn't let me do anything online until I activated the prg since it came before the green
Message 21 of 35
09Lexie
Moderator Emerita

Re: Multiple Charge Cards from AMEX Advice Needed!!

Canceling your green card will not exclude you from downgrading your PRG in the future -you will have to wait +12 mos. whether or not they do not report is another issue. The more time elapses, the less chance you'll have of being successful.
Message 22 of 35
Anonymous
Not applicable

Re: Multiple Charge Cards from AMEX Advice Needed!!

It's been about 3 days there team won't answer my calls about it when. I enter the account number to cancel
Message 23 of 35
09Lexie
Moderator Emerita

Re: Multiple Charge Cards from AMEX Advice Needed!!

Are you speaking to a live person or automated system?
Message 24 of 35
Anonymous
Not applicable

Re: Multiple Charge Cards from AMEX Advice Needed!!

Automated system I can never get a live person when I try to cancel through the prompts

Message 25 of 35
09Lexie
Moderator Emerita

Re: Multiple Charge Cards from AMEX Advice Needed!!

If you have your card, call the number on the back.
Message 26 of 35
Anonymous
Not applicable

Re: Multiple Charge Cards from AMEX Advice Needed!!

Okay just got off the phone with customer care this guy took FOREVER to give me an answer I told him about the confusion between the charge cards he said he is going to call CUST care and find out which promo I'm signed up for after a long hold he said the system says both bonuses are listed but he cannot guarantee that I will get the points after the spending but that the account has both promos active at the moment. He told me to go ahead and that it wouldn't make a difference if I cancel green now or after the year is up. I just cancelled it so don't know what's going to happen going to be mad if points don't get redeemed.
Message 27 of 35
Anonymous
Not applicable

Re: Multiple Charge Cards from AMEX Advice Needed!!

I don't know if me closing it is going to trigger the bonus points promo expiration
Message 28 of 35
yudeology101
Senior Contributor

Re: Multiple Charge Cards from AMEX Advice Needed!!

I'm in a same situation as you are...i got an invitation to apply for the Green and was approved, but wanted the PRG for the signup bonus.  Anyhew, other members have advised to call and find out if I can PC right away before they send out the card so i called and talked to 2 different reps.  Both agents mentioned that I would not get the signup bonus for the PRG if i were to PC.  I'm going to treasure my Green for the next 12months and apply again for the PRG for the signup bonus and cancel the Green.

JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 29 of 35
sham010379
New Contributor

Re: Multiple Charge Cards from AMEX Advice Needed!!

Tried to get my card expressed and they said too late just got approved today
Message 30 of 35
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