My Payment and Transactions Aren't Adding up at PenFed- $13.00 Unaccounted For

[DI]

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

[amp0804]

Call and ask if there are any pending charges for 13.00 dollars or anything they see...

Message Edited by amp0804 on 12-24-2009 06:07 AM

[DI]

---

@amp0804 wrote:
Call and ask if there are any pending charges for 13.00 dollars or anything they see...

Message Edited by amp0804 on 12-24-2009 06:07 AM

---

I only made 3 purchases between 12/11-12/21.  $60.98,  $20.16 and $13.48= $94.62    I had a cashback credit of  .76 cents before the charges.  I currently have a .14 cents credit , but the available balance isn't adding up to my recent payment.  

[Anonymous]

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

If it makes you feel better I have a $20K CL, just made a payment of $3030.00 to PIF, my available CL is $16,616.00 and I have one pending charge of $9.43 after making that payment. That means my available CL is off by $344.57!

 If you figure it out let me know. So long as the charges look correct I'm not going to get my undies in a twist and it's times like these I usually assume that I'm just missing something.  

Message Edited by idmd on 12-24-2009 09:19 AM

[Anonymous]

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

[DI]

---

@Anonymous wrote:

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

---

Thank goodness for CWCID as a member of this forum.  I just clicked on Available Balance and it changed to $906.

[Anonymous]

---

@Anonymous wrote:

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

---

Hmm….I always click that little link to get it to update but mine's still off my $300+. Again, so long as the charges are correct  I'm not going to worry about it.  

[Anonymous]

---

@Anonymous wrote:

---

@Anonymous wrote:

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

---

Hmm….I always click that little link to get it to update but mine's still off my $300+. Again, so long as the charges are correct  I'm not going to worry about it.  

---

If plan 1) doesn't add clarity then the only recourse is plan 2).

[DI]

---

@Anonymous wrote:

---

@Anonymous wrote:

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

---

Hmm….I always click that little link to get it to update but mine's still off my $300+. Again, so long as the charges are correct  I'm not going to worry about it.  

---

You have to give it a few days for plan one to work.  I've done that days ago and it didn't update like it did today.  

[Anonymous]

---

@Anonymous wrote:

---

@Anonymous wrote:

---

@Anonymous wrote:

---

@DI wrote:

My recent payment of $94 to pay off the balance isn't totaling up.  My CL is $1,000.  The account is showing available credit $893.  I know the $94 is held for 10 days.     $94.00+$893.00= $987.00

A total of $13.00 is missing.  I have no charges pending.    What the fug going on with PenFed?  

---

1) Click on the "Available Balance" or "Current Balance" amount in order to make sure you are looking at the current amounts.

2) Call CS and ask. They are there 24/7. 1-800-247-5626

Just because you think you don't have a pending charge does not mean you don't.

---

Hmm….I always click that little link to get it to update but mine's still off my $300+. Again, so long as the charges are correct  I'm not going to worry about it.  

---

If plan 1) doesn't add clarity then the only recourse is plan 2).

---

Red = Plan 3