cancel
Showing results for 
Search instead for 
Did you mean: 

Need USAA help

tag
OUSoonerFan
New Member

Need USAA help

Does anyone know what I can do?  I have a USAA membership that I have had for years.  IN years past we had checking and savings but had closed them. Now, we went to open new ones and they said we no longer qualified for any prdocucts because the one year time from release from the service has past.  They said the only was to maintain your access to their products was to have those accounts at the time the so-called eligibility deadline passed.
Has anyone had this happen to them and is there any way to get them to allow us those products.  We still have our member numbers and they are active but we can not have any products or services.
Do they really actually verify whether or not you are still in the service, guard or reserve?
Please advise.
 
 
Message 1 of 16
15 REPLIES 15
Anonymous
Not applicable

Re: Need USAA help

Yes- they verify - Sorry
I am a vet and am in the same boat with NFCU-
My account was closed for too long and I am no longer eligible-
 
Message 2 of 16
Anonymous
Not applicable

Re: Need USAA help

Ok, here's some of my knowledge as was relayed to me by a membership rep. and may not be all inclusive.
 
At one time USAA was only for Officers and dependents. So, being that my dad was an Officer, I can always be a member- especially as he signed us up w/ them when we were young. (Of course, rules always change- so long term future may not be guarenteed).
 
My husband had his degree/ but went MP to pay off the loans and gather experience. He got out after only four years to become a civilian police officer. When he married me, by that time they took enlisted too- and so he could join. However, his number is much longer than my number- the shorter the number the earlier one joined/dad joined. Peace to the female officers, etc.
 
So here is the deal - but call them up for more info- if, like my husband and I split up- God forbid!!- He is almost past the deadline where he could re-join. However, since my father is a member, and I am his daughter, (and previously had a member number) I have rejoined.
 
Now- they are promoting lifetime membership- that entails of purchasing a suite of products w/ them-ones that will mean you will will pay on the for a long, long time- and then you can become a "lifetime" member. From the top of my head it includes long term insurance policies- but I could be wrong.
 
Just call them up- they are super-duper friendly.
 
Disclaimer- feel free to post anything that I might have gotten wrong.
Message 3 of 16
Anonymous
Not applicable

Re: Need USAA help



netpanther wrote:
Ok, here's some of my knowledge as was relayed to me by a membership rep. and may not be all inclusive.
 
At one time USAA was only for Officers and dependents. So, being that my dad was an Officer, I can always be a member- especially as he signed us up w/ them when we were young. (Of course, rules always change- so long term future may not be guarenteed).
 
My husband had his degree/ but went MP to pay off the loans and gather experience. He got out after only four years to become a civilian police officer. When he married me, by that time they took enlisted too- and so he could join. However, his number is much longer than my number- the shorter the number the earlier one joined/dad joined. Peace to the female officers, etc.
 
So here is the deal - but call them up for more info- if, like my husband and I split up- God forbid!!- He is almost past the deadline where he could re-join. However, since my father is a member, and I am his daughter, (and previously had a member number) I have rejoined.
 
Now- they are promoting lifetime membership- that entails of purchasing a suite of products w/ them-ones that will mean you will will pay on the for a long, long time- and then you can become a "lifetime" member. From the top of my head it includes long term insurance policies- but I could be wrong.
 
Just call them up- they are super-duper friendly.
 
Disclaimer- feel free to post anything that I might have gotten wrong.


PS- USAA has grown by leaps and bounds, when my Dad first had it- I strongly believe it was just insurance. Now it is virtually everything.
Message 4 of 16
haulingthescoreup
Moderator Emerita

Re: Need USAA help

Dang, you know a lot more than I ever knew! I just hang on to my 7-digit membership number (beginning with 210), and the fact that I became a member in 1979. Hope they don't try to cancel me, because then I would lose checking, savings, Roth IRA, HELOC, MC, and AmEx. Plus the auto and homeowner's insurance that we're still thrashing through. Smiley Surprised
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 5 of 16
Anonymous
Not applicable

Re: Need USAA help

Getting ready to open up a Roth IRA w/ them.
Message 6 of 16
nathan
Frequent Contributor

Re: Need USAA help

USAA knows your current status and even your rank. i joined when i was at boot camp in 2003 but had no account with them since then. I called and opened a savings account late last year and i was shocked they even know my current rank without asking. I bet they will be the first to know when you get out. i am still scared to apply for their cc. My current scores are exp-653, tu-636, eq 596. i know these scores will not impress them at all. i will wait till all scores are atleast 680. Are they strictly an eq puller like other cu? if that is the case, i will have a long way to go with eqsad smiley
Message 7 of 16
haulingthescoreup
Moderator Emerita

Re: Need USAA help

They pulled EQ on my daughter last June, but others have posted that they pulled EX.

Have you got $50/ month that you can throw into a Roth IRA? It's one of my emergency not-savings strategies. If the hmm hits the fan, you can withdraw your contributions, although not the earnings. I have mine currently parked in a money market fund and a GNMA fund, simply because those areas aren't well-covered in my TSP, and they're reasonably predictable and well-behaved.

Anyway, once you have some sort of banking or investment relationship established with USAA, they are increasingly likely to offer you CC's. I had a checking account with them when they first offered me the MC, and I'm sure that my scores were mediocre at best.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 8 of 16
nathan
Frequent Contributor

Re: Need USAA help

I just opened a savings account with them and I have been pumping any loose cash on it without any withdrawals. I know i will eventually get their card with time. i want to apply when i am sure i can get a nice cl.
Message 9 of 16
Anonymous
Not applicable

Re: Need USAA help

Nathan... I just opened an account with them. The rep said to wait for my scores to be atleast 720 before apping for cc, or mortgage. Things are just too iffy right now. Yes, she knew my husband's rank and so forth as well.
Message 10 of 16
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.