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Need best phone number to call & fix a non-reporting Amazon card to TU & EX

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Anonymous
Not applicable

Need best phone number to call & fix a non-reporting Amazon card to TU & EX

I'm sick of screaming (I don't really scream at them, only in my head and into a pillow! Smiley Sad) at the people that only answer the phone at Amazon 1-866-634-8379 and at Transunion (tried four different numbers all non-native English speakers).

 

I have a Amazon store card through Synchrony Bank. I already called and talked with them 62 days ago and my Amazon Store credit line is still not showing on Transunion or Experian, it does show on Equifax properly. They said it could take up to 60 days and it's past the worse case scenario time period.

 

Is there a better number to call Sync Bank to avoid these CSR's and get an actual English speaking person that can get to the bottom of this for me?

 

Would calling the Sync Credit Solutions number be the best way to call them?

 

Also second part I have a baddie that fell off on TU and EX on October 22nd and 28th of 2014. But Equifax still hasn't took it off, if it doesn't fall off by February 1st what type of letter do I write Equifax to get them to remove it since it's past the 7-7 1/2 years period and I settled and paid this off 7+ years ago too boot,

 

Thanks for any and all help it's much appreciated.

 

Edit: http://ficoforums.myfico.com/t5/Credit-Cards/PLEASE-READ-Posting-About-Foreign-Call-Center-Frustrati...  --Rev

Message 1 of 8
7 REPLIES 7
Anonymous
Not applicable

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX


@Anonymous wrote:

 

Also second part I have a baddie that fell off on TU and EX on October 22nd and 28th of 2014. But Equifax still hasn't took it off, if it doesn't fall off by February 1st what type of letter do I write Equifax to get them to remove it since it's past the 7-7 1/2 years period and I settled and paid this off 7+ years ago too boot,

 

Thanks for any and all help it's much appreciated.


You would need to file a dispute.  Best way is to use their dispute form and send it to them.  Very easy and much better than a letter.

Message 2 of 8
-Wade-
Valued Contributor

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX


@Anonymous wrote:

<snip>

Is there a better number to call Sync Bank?

 

Thanks for any and all help it's much appreciated.


EX ...... 1-877-870-5640

TU........1-800-916-8800 (press 3)

EQ........1-866-640-2273 (Press Options 0, 0, 0, 0 )

 

"Garden Club Member " Old user name newportguy*** Current Score: myFico EQ - 830 (07/16/2015) Discover TU Fico - 833 (09/03/2016) EX Fico - 839 ( 09/01/2016 ) ******* Amex - BCP 11.5K * Discover - IT 43.5 K * U.S. Bank Cash + Visa Signature 15.3 K * PenFed - Cash Rewards 15K *PenFed Power Cash 19K ** Amex - GDSM 10K ******FICO 800 Club Member ******* EQ 830 *** TU 833 *** EX 839 ***
****** Last HP & New TL was March 6th 2014 *** GOAL: No HP's or New TL's for 2 + years and 840's Scores ******
Message 3 of 8
Anonymous
Not applicable

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX

Cat Tongue --Rev

Message 4 of 8
Anonymous
Not applicable

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX

I'll try those two options, thanks Wade and Irish. 

Message 5 of 8
Anonymous
Not applicable

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX

If they were Americans that have messed up my report after a dozen plus calls, emails and mailings I would call them morons.

 

A moron is a moron regardless of race, creed, gender or religion! But thanks PC police! 

Message 6 of 8
-Wade-
Valued Contributor

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX


@Anonymous wrote:

I'll try those two options, thanks Wade and Irish. 


let me know if the #'s i gave you work. It's been a long time and i have the phone numbers in my phone

"Garden Club Member " Old user name newportguy*** Current Score: myFico EQ - 830 (07/16/2015) Discover TU Fico - 833 (09/03/2016) EX Fico - 839 ( 09/01/2016 ) ******* Amex - BCP 11.5K * Discover - IT 43.5 K * U.S. Bank Cash + Visa Signature 15.3 K * PenFed - Cash Rewards 15K *PenFed Power Cash 19K ** Amex - GDSM 10K ******FICO 800 Club Member ******* EQ 830 *** TU 833 *** EX 839 ***
****** Last HP & New TL was March 6th 2014 *** GOAL: No HP's or New TL's for 2 + years and 840's Scores ******
Message 7 of 8
Revelate
Moderator Emeritus

Re: Need best phone number to call & fix a non-reporting Amazon card to TU & EX


@Anonymous wrote:

If they were Americans that have messed up my report after a dozen plus calls, emails and mailings I would call them morons.

 

A moron is a moron regardless of race, creed, gender or religion! But thanks PC police! 


It's not PC police, it's forum guidelines and our Terms of Service.  

 

While I can empathize, we all can express ourselves better at times.

 




        
Message 8 of 8
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