No Synchrony Chat Function

[Anonymous]

I'm glad you're able to get the chat function. As of yesterday I still haven't been able to get it. Tried different browsers, but still nothing. Can make payments online, but that's it.

[Anonymous]

Give back Synchrony chat. I can't CLI

[Anonymous]

---

@Anonymous wrote:

Give back Synchrony chat. I can't CLI

---

Synchrony is becoming Scrooge before Xmas.

[Officer737]

It's been down a few days for me also. The only one still up and running as far as I have seen is Amazon

[Anonymous]

Maybe they think that we have very easy way for CLI.

Ok, now we'll call you

[Anonymous]

---

@Officer737 wrote:

It's been down a few days for me also. The only one still up and running as far as I have seen is Amazon

---

Well, I just got an increase on Amazon, but was hoping for an increase on Sam's Club before Christmas.  Maybe it will be up again in a few days.

[Anonymous]

---

@Anonymous wrote:

Maybe they think that we have very easy way for CLI.

Ok, now we'll call you

---

Hope it's not going to becoming harder to get increases.  I would like one more increase on Sam's Club, then no more requests.

[Officer737]

---

@Anonymous wrote:

---

@Officer737 wrote:

It's been down a few days for me also. The only one still up and running as far as I have seen is Amazon

---

Well, I just got an increase on Amazon, but was hoping for an increase on Sam's Club before Christmas.  Maybe it will be up again in a few days.

---

I got a CLI on my Wal-Mart card then the next day all the chat options went away except Amazon lol

[DeeBee78]

I have been having problems getting into Synchrony chat for a week now. I've been trying to get a CLI on my Lowe's card since the 10th. I don't really want to call them, because I share an office with a nosy coworker who listens to my personal calls. 

I only have three Synchrony accounts with live chat functionality (Lowe's, Amazon.com and Chevron) but none of them have shown available every time I've checked. 

[Anonymous]

Chat functionality has not shown for about a week now on my Synchrony accounts that normally have it. AEO Visa has never had a chat function, but the others normally do.