No statement for February on my CSP?

[CreditMarathoner]

I was just going online to view and download my latest banking statements (I am paperless), and I found that my Chase Sapphire Preferred didn't generate a statement last month.

I made no charges on the card during the February statement period, but I did pay it off in full.  The due date is the 25th of the month and the statement normally cuts on the 28th.  Basically my transactions for 2022 so far were:

1/10: A purchase was charged.

1/25: Payment posted.  I partially paid the charge from 1/10 before statement cut.

1/28: January statement cut with the two transactions above and an $811 statement balance due on 2/25.

2/24: $811 payment posted.  Balance is now zero.

2/28: February statement should have cut, but it didn't.  The payment shows online under "Activity since last statement"

I have 2 other Chase cards (CFU and Amazon Prime) which I use more often, and those have always had a statement cut, with or without a balance due (I often pay before statement cut).

Does a statement not cut if there are no charges and no balance, even if there's a payment?  I figured a payment would count as activity to trigger a statement.

[FinStar]

---

@CreditMarathoner wrote:

I was just going online to view and download my latest banking statements (I am paperless), and I found that my Chase Sapphire Preferred didn't generate a statement last month.

I made no charges on the card during the February statement period, but I did pay it off in full.  The due date is the 25th of the month and the statement normally cuts on the 28th.  Basically my transactions for 2022 so far were:

1/10: A purchase was charged.

1/25: Payment posted.  I partially paid the charge from 1/10 before statement cut.

1/28: January statement cut with the two transactions above and an $811 statement balance due on 2/25.

2/24: $811 payment posted.  Balance is now zero.

2/28: February statement should have cut, but it didn't.  The payment shows online under "Activity since last statement"

I have 2 other Chase cards (CFU and Amazon Prime) which I use more often, and those have always had a statement cut, with or without a balance due (I often pay before statement cut).

Does a statement not cut if there are no charges and no balance, even if there's a payment?  I figured a payment would count as activity to trigger a statement.

---

IME, if no purchase activity or transactions occurred during that statement cycle (besides the payment), then no statement will generate. Therefore, from your example, since you had no purchase transactions between 1/28 and 2/28 (besides the payment), balance is $0, no statement generates. Chase isn't the only one that does this -- Citi comes to mind as well.

You mentioned your other 2 cards, which makes sense that statements generated because you had purchase transactions and payments during those specific cycles before the statement generated.

[dragontears]

---

@FinStar wrote:

---

@CreditMarathoner wrote:

I was just going online to view and download my latest banking statements (I am paperless), and I found that my Chase Sapphire Preferred didn't generate a statement last month.

I made no charges on the card during the February statement period, but I did pay it off in full.  The due date is the 25th of the month and the statement normally cuts on the 28th.  Basically my transactions for 2022 so far were:

1/10: A purchase was charged.

1/25: Payment posted.  I partially paid the charge from 1/10 before statement cut.

1/28: January statement cut with the two transactions above and an $811 statement balance due on 2/25.

2/24: $811 payment posted.  Balance is now zero.

2/28: February statement should have cut, but it didn't.  The payment shows online under "Activity since last statement"

I have 2 other Chase cards (CFU and Amazon Prime) which I use more often, and those have always had a statement cut, with or without a balance due (I often pay before statement cut).

Does a statement not cut if there are no charges and no balance, even if there's a payment?  I figured a payment would count as activity to trigger a statement.

---

IME, if no purchase activity or transactions occurred during that statement cycle (besides the payment), then no statement will generate. Therefore, from your example, since you had no purchase transactions between 1/28 and 2/28 (besides the payment), balance is $0, no statement generates. Chase isn't the only one that does this -- Citi comes to mind as well.

You mentioned your other 2 cards, which makes sense that statements generated because you had purchase transactions and payments during those specific cycles before the statement generated.

---

Discover is another that won't generate a statement without use

[CreditMarathoner]

Thanks.  I know statements don't usually cut if there's no transactions at all, but I thought a payment made during that statement cycle would count.  Perhaps not, unless there is still a balance outstanding.

[DONZI]

I've noticed oddities with my card statements also.. Not really nailed it down yet, but in my case I have all of them mail statements despite that I normally pay my cards off online.

If the payment posted in the feb statement cycle, before the close, it should prompt a feb statement AFAIK.. where else is it going to be posted?

[CreditMarathoner]

---

@DONZI wrote:

If the payment posted in the feb statement cycle, before the close, it should prompt a feb statement AFAIK.. where else is it going to be posted?

---

I guess whenever a statement does get cut.  If I don't use the card, that could be a while.

I figured any transaction within the statement cycle, whether a purchase, credit, or payment would cause a statement to be generated.  Or if there is a balance due.  I guess if there's no charges and no balance due, they save costs by not cutting a statement that month.