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Payments not adding to "available credit" with Chase?

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coreysw12
Valued Contributor

Re: Payments not adding to "available credit" with Chase?

I've made a few Chase card payments in the last week, and all have been reflected in my available credit immediately. The payments were drawn from a Chase checking account, if that makes any difference.

    Total Loan Balance: $43k / $65k


    Total SL: $78k

United 1K - 725,000 lifetime flight miles    |    Chase Status: 4/24
Message 11 of 14
Anonymous
Not applicable

Re: Payments not adding to "available credit" with Chase?


@Anonymous wrote:

I called Chase.

I made these payments on 2/14, they posted at my bank on 2/18. Chase said they were "on hold until today" so he sent me over to a payment guy who "released" the holds. I asked him why its never happened before, he said he didnt know why, but its random (first for me ever on any card) and its all good to go now. 


Lol. Sounds like a software issue. Randomly occurs, and then, let me fix that for you right away.....

 

If there was a reason for a hold, they would say it will be released after such and such, give it 2 more days.

 

Good to know.

Message 12 of 14
Anonymous
Not applicable

Re: Payments not adding to "available credit" with Chase?

cool! glad you got it taken care of.

 

Message 13 of 14
Anonymous
Not applicable

Re: Payments not adding to "available credit" with Chase?


@coreysw12 wrote:

I've made a few Chase card payments in the last week, and all have been reflected in my available credit immediately. The payments were drawn from a Chase checking account, if that makes any difference.


Yes, makes a difference (and in general applies to paying a credit card from a bank account owned by an issuer).   They can either verify directly that the funds are in the bank account, or have enough "trust" that they won't lose out.   When paying from another bank, they have less trust that the payment might not be reversed for some reason

Message 14 of 14
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