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Questions about Macy's Special Accounts

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sarux3
Frequent Contributor

Questions about Macy's Special Accounts

I went in to Macy's yesterday to see if I could find a nice anniversary gift for DW at the jewelry counter, completely unaware that they were running a pre-sale on jewelry, including half-off a ring that I'd been eyeing but thought was too expensive. Needless to say, I took a final "this is the last time you guys I swear" plunge and opened a Special Accounts line to my Macy's card, made my purchase (the ring plus a less expensive pendant necklace to bring the purchase price up to qualify for the 24-month 0% financing), and later got on live chat to find out what CL the jewelry line was.

And that's where the inconvenience begins. Turns out the CL was $2100 -- not a bad line but in the face of a $1800 purchase (incl tax and protection plan on the ring), it presented a utilization problem (85%, ugh). First thing I tried was to have them recon the CL but that was a no-go: the system wouldn't let them because the account was brand new. I'm considering returning the necklace to recoup $200, but will that cause me to lose the financing (dipping the merch total below the $1500 threshold)? A large payment now is an obvious solution but it seems like I can't pay just to the Special Accounts as it's tethered to the main store account, and I've got about $400 on that right now so I'd have to pay that down entirely before payments can go to The jewelry line with the 0%, right (per the CC Act)?

It looks like the store card and Special Accounts, though reported separately, are billed on the same statement with the same due date, is that right? If so, does that give me a bit of time until the jewelry line is reported to the CCBs? Payment due date on the store line is Oct 18.
CH7 Filed Dec 31, 2018; DC Apr 9, 2019
FICO 8 at DC (Apr 15, 2019):
FICO 8 current (June 29, 2022):
Total revolving credit limit: $149,150 Utilization: 9% Inquiries:

Who I've burnt: Amex / Discover / Chase / Wells Fargo / CapOne / Barclays / Citi / DSNB / US Bank / NASA FCU / Apple FCU / Synch / Comenity
Who let me back in: CapOne / Citi (Retail) / DSNB / Synchrony / Comenity
Message 1 of 18
17 REPLIES 17
sarux3
Frequent Contributor

Re: Questions about Macy's Special Accounts

Also, how is the Special Accounts line typically reported? As a revolver or installment?
CH7 Filed Dec 31, 2018; DC Apr 9, 2019
FICO 8 at DC (Apr 15, 2019):
FICO 8 current (June 29, 2022):
Total revolving credit limit: $149,150 Utilization: 9% Inquiries:

Who I've burnt: Amex / Discover / Chase / Wells Fargo / CapOne / Barclays / Citi / DSNB / US Bank / NASA FCU / Apple FCU / Synch / Comenity
Who let me back in: CapOne / Citi (Retail) / DSNB / Synchrony / Comenity
Message 2 of 18
Creditaddict
Legendary Contributor

Re: Questions about Macy's Special Accounts

your overall utility is just fine by the looks of it so I wouldn't worry about a few months with 1 account showing higher util.

it's reported as revolving I do believe

If you go into store to make payments (which you can do with a debit card too) you can dictate to them which account you want to pay on I do believe, otherwise once you make a payment you can call in and have them move the payment from your store account to the special events account.

Message 3 of 18
sarux3
Frequent Contributor

Re: Questions about Macy's Special Accounts

Thanks CA, you're the best! I was starting to panic a little about how my other accounts would react when a brand new revolver shows up with such high util right away.
CH7 Filed Dec 31, 2018; DC Apr 9, 2019
FICO 8 at DC (Apr 15, 2019):
FICO 8 current (June 29, 2022):
Total revolving credit limit: $149,150 Utilization: 9% Inquiries:

Who I've burnt: Amex / Discover / Chase / Wells Fargo / CapOne / Barclays / Citi / DSNB / US Bank / NASA FCU / Apple FCU / Synch / Comenity
Who let me back in: CapOne / Citi (Retail) / DSNB / Synchrony / Comenity
Message 4 of 18
credit_challenged09
Regular Contributor

Re: Questions about Macy's Special Accounts


@sarux3 wrote:
I went in to Macy's yesterday to see if I could find a nice anniversary gift for DW at the jewelry counter, completely unaware that they were running a pre-sale on jewelry, including half-off a ring that I'd been eyeing but thought was too expensive. Needless to say, I took a final "this is the last time you guys I swear" plunge and opened a Special Accounts line to my Macy's card, made my purchase (the ring plus a less expensive pendant necklace to bring the purchase price up to qualify for the 24-month 0% financing), and later got on live chat to find out what CL the jewelry line was.

And that's where the inconvenience begins. Turns out the CL was $2100 -- not a bad line but in the face of a $1800 purchase (incl tax and protection plan on the ring), it presented a utilization problem (85%, ugh). First thing I tried was to have them recon the CL but that was a no-go: the system wouldn't let them because the account was brand new. I'm considering returning the necklace to recoup $200, but will that cause me to lose the financing (dipping the merch total below the $1500 threshold)? A large payment now is an obvious solution but it seems like I can't pay just to the Special Accounts as it's tethered to the main store account, and I've got about $400 on that right now so I'd have to pay that down entirely before payments can go to The jewelry line with the 0%, right (per the CC Act)?

It looks like the store card and Special Accounts, though reported separately, are billed on the same statement with the same due date, is that right? If so, does that give me a bit of time until the jewelry line is reported to the CCBs? Payment due date on the store line is Oct 18.

I bought furniture from them last November/December - used the Special Event Purchase account.  I was told the account would report to the credit bureau, it never did.  I've since paid off my furniture and have not seen or heard a lick on my credit report about the special event account.  

 

My advice about making payments while using the regular revolving account.  What I would do is make a large payment, X payment for revolving acct and X payment for special event account = one payment.  I had to either have the funds diverted from the revolving account to special event via chat or call in.  At one point they said it will take approximately 2 months for them to apply my payment, so i complained and was placed into contact with a lady that can update the payments immediately once it has posted to your account.  If you'd like her contact information, let me know and I'll be more than glad to share with you.

FICO Scores: (EX-735-11/12) EQ-757-12/03 (TU-750-11/12)
Discover FICO: 756 - 12/17 Walmart FICO: 750-1/06
USAA FAKO: EX-742 EQ-761 TU-761

Macys $7.2k - NFCU $24k - Discover $6.8k - Cap One $3500 - Nordstrom $3.5k - Wells Fargo $1k - Walmart $4.5k- The Limited $2.5k- Victoria's Secret $2.2k- Bloomingdales $2k- JCP $700
Message 5 of 18
SunriseEarth
Moderator Emeritus

Re: Questions about Macy's Special Accounts

It may not report at all.   I opened a Special Events line with Macy's for a mattress purchase.  I spent about $800 on a $2900 CL.  So far, this account has not reported to the CRs and it's been about 3 months.  I'm totally fine with that.  



Start: 619 (TU08, 9/2013) | Current: 806 (TU08, 6/06/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Disney Premier VS $52000 | Discover IT $46000 | Venmo VS $30000 | Cash+ VS $30000 | NFCU More Rewards AMEX $25000 | Macy's AMEX $25000 | Synchrony Premier $24,200 | GS Apple Card WEMC $22000 | WF Attune WEMC $22000 | Ralphs Rewards WEMC $20000 | Citi Custom Cash MC $19600 | Jared Gold Card $19000 | Freedom Flex WEMC $18000 | Amazon VS $15000 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Belk MC $10000 | Sephora VS $9400 | Wayfair MC $4500 | ~~
Message 6 of 18
pip3man
Valued Contributor

Re: Questions about Macy's Special Accounts

FYI my jewelry line is reporting as a Revolving on EX and TU however on EQ it reports as an Instalment account. Sometimes when u make a payment just like i did last month and specify which account it should be applied, their system randomly assigns it to the one it wants to. You have to bite tooth and nail to get them to reallocate the funds which would be done only after the payment has posted to the account

Message 7 of 18
ramblinggirl
Regular Contributor

Re: Questions about Macy's Special Accounts


@SunriseEarth wrote:

It may not report at all.   I opened a Special Events line with Macy's for a mattress purchase.  I spent about $800 on a $2900 CL.  So far, this account has not reported to the CRs and it's been about 3 months.  I'm totally fine with that.  


Just curious -is the Special events line a SP? I already have a Macys/Amex card but with only a $1600 credit line. if I am buying a big ticket item such as furniture I will need more credit or an additional line of credit.

Message 8 of 18
SunriseEarth
Moderator Emeritus

Re: Questions about Macy's Special Accounts


@ramblinggirl wrote:

@SunriseEarth wrote:

It may not report at all.   I opened a Special Events line with Macy's for a mattress purchase.  I spent about $800 on a $2900 CL.  So far, this account has not reported to the CRs and it's been about 3 months.  I'm totally fine with that.  


Just curious -is the Special events line a SP? I already have a Macys/Amex card but with only a $1600 credit line. if I am buying a big ticket item such as furniture I will need more credit or an additional line of credit.


Yes, this is an SP and is a separate line of credit from your revolving line and AMEX line.   I called in before going to the store, told them that I wanted to see how much I'd be eligible for if I had a Special Events line.   I told them I was possibly spending ~$2K for a mattress and was approved for $2900.  And you can just tell them when you go in-store to put your purchase on the Special Events line.  



Start: 619 (TU08, 9/2013) | Current: 806 (TU08, 6/06/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Disney Premier VS $52000 | Discover IT $46000 | Venmo VS $30000 | Cash+ VS $30000 | NFCU More Rewards AMEX $25000 | Macy's AMEX $25000 | Synchrony Premier $24,200 | GS Apple Card WEMC $22000 | WF Attune WEMC $22000 | Ralphs Rewards WEMC $20000 | Citi Custom Cash MC $19600 | Jared Gold Card $19000 | Freedom Flex WEMC $18000 | Amazon VS $15000 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Belk MC $10000 | Sephora VS $9400 | Wayfair MC $4500 | ~~
Message 9 of 18
credit_challenged09
Regular Contributor

Re: Questions about Macy's Special Accounts

mine was a hp.

FICO Scores: (EX-735-11/12) EQ-757-12/03 (TU-750-11/12)
Discover FICO: 756 - 12/17 Walmart FICO: 750-1/06
USAA FAKO: EX-742 EQ-761 TU-761

Macys $7.2k - NFCU $24k - Discover $6.8k - Cap One $3500 - Nordstrom $3.5k - Wells Fargo $1k - Walmart $4.5k- The Limited $2.5k- Victoria's Secret $2.2k- Bloomingdales $2k- JCP $700
Message 10 of 18
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