Quicksilver rewards not showing up?

[Bman70]

My Cap1 Quicksilver used to post rewards almost realtime, and would even show pending rewards. Now I have a cel phone bill I paid on the 15th, and no rewards are posted or pending for it. I know last month's bill earned rewards, so it can't be a qualified purchase thing. Anyone else notice this?

[Anonymous]

Does the purchase show on the online statement?

[Anonymous]

Yeah I just checked my capital one account, and I couldn't see my rewards anywhere. I thought it was just me, but I guess the website is having some issue right now.

[Bman70]

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@Anonymous wrote:

Does the purchase show on the online statement?

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Yes it shows as a purchase made on 9/15. Completed, not pending

[MattInBham1979]

You know, that's funny...

I thought i noticed the same thing, but told myself I must be mistaken and that the rewards cash for a few purchases in the period of the past few days had already posted and been redeemed by me.  I think it may have missed some of my transactions, too.

Rather than raise an issue with customer service at this point, I plan to wait until the statement cuts and do the math on the net purchases times the 1.5% and see if that matches to the "rewards earned" on the statement.  If not, I'll definitely be raising it at that point.

Matt

[MattInBham1979]

Oh, and for what it's worth, a transaction posted today has earned rewards.  So, perhaps it just missed a few days and has picked back up?

[Ghoshida]

I'm getting the following message from CapOne when I tried to access my rewards page:

System Unavailable

The system is unavailable or returned an unrecognized response. Please try again later. We apologize for any inconvenience.

[BottomRanker]

I'm also missing cashback for a transaction around 9/15 on my Quicksilver, but it was a small transaction so I haven't bothered reaching out about it yet.

[Anonymous]

i just checked my CapOne Quicksilver account and in the front of the page it does NOT show any Rewards but when i click Transactions, i see it there, They are probably having some isssues...

[AirlinerDudeB6]

Just checked my QS rewards this morning, and I am too missing rewards for 9/16-9/18.

Small transaction amounts, but still...