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REDcard Lockout

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FalconSteve
Valued Contributor

REDcard Lockout

Has anyone else been locked out of their REDcard repeatedly and had to call REDcard services to access their account online?

I've had to call five times in two weeks with no failed logins and my PC isn't remembered even though I selected that. Has anyone experienced either of these?

1/8/17 Discover $18300 CL- $1k SL- AU, wife
1/26/20 AmEx Cash Magnet $35k CL, wife
2/19/20 BB&T/Truist Rewards $11k SL- impulse application
2/22/20 Citi Double Cash WEMC $2.9k-->$4.4k-->$8.4k-->$13.4k-->$17.4k-->$19.4k-->$22.4k-->27.4k AU, wife
3/8/20 Wells Fargo Propel AmEx/Autograph VISA $2900-->$3200-->$5000-->$8800-->$13k-->$15.5k CL- AU, wife
3/9/20 Truist Rewards $11k SL --> $13.5k- AU, wife- impulse app
3/21/20 REDcard MasterCard (TD Bank) $2500-->$6000-->$6500 CL
11/24/20 AmEx Cash Magnet $10k SL-->36hr-->$20k-->$35k CL
6/10/21 SoFi World Elite MC $7000 SL
1/19/22 AppleCard/GS $6k-->$10k-->$11k-->$12k AU, wife
8/15/22 Chase freedom flex $10.3k SL-->$12.5k-->$15k-->$19k AU, wife
7/5/23 Lowes/Synchrony $4k-->$10k-->same day-->$35k CL
8/2/23 Chase freedom flex $19k --> $22.8k-->24.3k CL
8/2/23 Discover $8k SL
Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: REDcard Lockout

I have been into my account daily to pay charges for the last week and today as well. No problems to report though 

Thanks

Mark

Message 2 of 10
cws-21
Established Contributor

Re: REDcard Lockout


@FalconSteve wrote:

Has anyone else been locked out of their REDcard repeatedly and had to call REDcard services to access their account online?

I've had to call five times in two weeks with no failed logins and my PC isn't remembered even though I selected that. Has anyone experienced either of these?


I have not had any problems with my RedCard.

Message 3 of 10
SUPERSQUID
Valued Contributor

Re: REDcard Lockout


@FalconSteve wrote:

Has anyone else been locked out of their REDcard repeatedly and had to call REDcard services to access their account online?

I've had to call five times in two weeks with no failed logins and my PC isn't remembered even though I selected that. Has anyone experienced either of these?


Yes it happened to me twice over the last year. the way around it is to go to the store site target.com and there is an icon for the red card. use that link and enter your login info and you should be in. then just replace the red card link in your favorites with a new link.

Message 4 of 10
Trini88
Established Contributor

Re: REDcard Lockout

I'm having nothing but problems in the app (website down)?????? and when I try online it CONSTANTLY has to send me a passcode to log in!

10/19 Quicksilver: $2K
3/21 Americard pc Customized Cash Rewards: $30K
6/21 Target RedCard: $700
6/21 Discover It: $8.5K
6/21 Victoria Secret: $6K
6/21 Savor: $2.3K
7/21 Walmat MC pc VentureOne: $4.1K
8/21 Amex BCP: $25K
11/21 Lowes Advantage: $35K
11/21 FNBO Evergreen: $25K
11/21 GS Apple Card: $4K
4/22 Chase Amazon Prime: $11.2K
7/22 Amex BCE: $8.4K
10/24 Amex Gold: Charge Card
Message 5 of 10
SUPERSQUID
Valued Contributor

Re: REDcard Lockout

I just now logged in with no problem.

Message 6 of 10
FalconSteve
Valued Contributor

Re: REDcard Lockout


@SUPERSQUID wrote:

@FalconSteve wrote:

Has anyone else been locked out of their REDcard repeatedly and had to call REDcard services to access their account online?

I've had to call five times in two weeks with no failed logins and my PC isn't remembered even though I selected that. Has anyone experienced either of these?


Yes it happened to me twice over the last year. the way around it is to go to the store site target.com and there is an icon for the red card. use that link and enter your login info and you should be in. then just replace the red card link in your favorites with a new link.


I'll give that a try, the CSR was no help. Thanks

1/8/17 Discover $18300 CL- $1k SL- AU, wife
1/26/20 AmEx Cash Magnet $35k CL, wife
2/19/20 BB&T/Truist Rewards $11k SL- impulse application
2/22/20 Citi Double Cash WEMC $2.9k-->$4.4k-->$8.4k-->$13.4k-->$17.4k-->$19.4k-->$22.4k-->27.4k AU, wife
3/8/20 Wells Fargo Propel AmEx/Autograph VISA $2900-->$3200-->$5000-->$8800-->$13k-->$15.5k CL- AU, wife
3/9/20 Truist Rewards $11k SL --> $13.5k- AU, wife- impulse app
3/21/20 REDcard MasterCard (TD Bank) $2500-->$6000-->$6500 CL
11/24/20 AmEx Cash Magnet $10k SL-->36hr-->$20k-->$35k CL
6/10/21 SoFi World Elite MC $7000 SL
1/19/22 AppleCard/GS $6k-->$10k-->$11k-->$12k AU, wife
8/15/22 Chase freedom flex $10.3k SL-->$12.5k-->$15k-->$19k AU, wife
7/5/23 Lowes/Synchrony $4k-->$10k-->same day-->$35k CL
8/2/23 Chase freedom flex $19k --> $22.8k-->24.3k CL
8/2/23 Discover $8k SL
Message 7 of 10
NoMoreE46
Community Leader
Senior Contributor

Re: REDcard Lockout

I have to get a pass code sent to me every time I login just like @Trini88  has said.

 

Its Annoying but I am not locked out.

Message 8 of 10
SUPERSQUID
Valued Contributor

Re: REDcard Lockout


@FalconSteve wrote:

@SUPERSQUID wrote:

@FalconSteve wrote:

Has anyone else been locked out of their REDcard repeatedly and had to call REDcard services to access their account online?

I've had to call five times in two weeks with no failed logins and my PC isn't remembered even though I selected that. Has anyone experienced either of these?


Yes it happened to me twice over the last year. the way around it is to go to the store site target.com and there is an icon for the red card. use that link and enter your login info and you should be in. then just replace the red card link in your favorites with a new link.


I'll give that a try, the CSR was no help. Thanks


The first time it happened to me i called them and the operator was talking to me like i was crazy saying she hadnt received another complaint of that kind.

Message 9 of 10
CrimsonMoon93
Contributor

Re: REDcard Lockout

Yep! When I called they CSR told me its been a problem. I couldn't log in two days ago.



Starting Score 12/2018: 521 EX; 553 TU; 508 EQ
Current Score 04/2021: 627 EX; 632 TU; 622 EQ
Goal Score: 700

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Message 10 of 10
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