Is there a new website? If so, what is it? I haven't received a statement from them yet and don't want to call them yet.....
Sylviatob wrote:
GEMb took over the servicing of Chevron/Texaco card holders in January. Just this week, how you log in has changed. I found out the hard way, and had to completely re-register.
It took a good 20 minutes on the phone with a really nice CSR based in Atlanta to get it straightened out.
Like many of you I keep my online cc info in a folder. I save the log in pages to the favs. Naturally the url that was stored in the folder is obsolete, so it took a phone call, and umteen tries to re-register me. But it got done.
While we(CSR & I) were twiddling our thumbs waiting for that pages to refresh, I dropped the hint I wanted a cli. She asked me what I'd like the cl to be. I told her $1,000(current cl is $400), but I could live with $800(didn't want to be pushy).
She pushed some buttons and came up with $200 in cli, but that didn't satisfy her. She pushed a couple more, and found an addition $200. So cl now stands at $800. So now it comes out of the sockdrawer for a while. lol.
BTW, I asked her when it reports to the CRA's and she said "all accounts report on the 30th of each month. (that surprised me.)
Just FYI you all.
