Horrible company! BEWARE! This company doesn't have an option of auto pay. Here is what happened to me. I went online to there site and filled out the form that looks like your writing a check. I filed out everything and clicked the "make payment" button. the screen flashes blank and everything looks good to go. A few months later I get credit score alert that my scores have dropped over 50 points! When I look at my report I see First Progress has reported my account over 30 days late! I call First Progress right away and tell them this has already been paid. They said they payment never went through. I was shocked. I said I have never been late before and I will pay everything in full right now with you on the phone. They said I had to do it online and they could take my card over the phone. It took 4 times for me in input my information before it would go through. The prior 3 times the screen would just flash like the payment went through. I wouldn't get an error message but I check my online back to see the charge show up. each time it didn't I would enter the info again. The 4th time it went through I finally got an email conformation. I called back and told them about the system issue and they didn't care at all. I asked that they remove this 30 day late as their system is messed up and I did everything I could to pay this balance in full and on time and that I never been late before. They didn't care and were more than happy to ruin my credit so they could keep me stuck paying there high interested fees. After many more calls to reason with them and remove the 30 day late which has cost my family our home loan! I have cancelled the card. I will never have a credit card that doesn't offer auto payment options. This is one terrible company in my opinion.
Starting Score: 533