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Received expedited CSR?

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driftless
Valued Contributor

Received expedited CSR?

I know that several of us have requested to have our CSR card expedited. I did a couple of times and the last CSR said it would be expedited but I am skeptical and not sure when it will ship. I thought that I would start a thread to hear when these cards start showing up in the wild.
CSR | Amex Platinum | EDP | QS (2)
Amex Blue Business Plus
Message 1 of 46
45 REPLIES 45
SMDLiquid
Regular Contributor

Re: Received expedited CSR?

Call twice last night to have the card expidited but both reps said it was not an option at this time.

Chase Freedom | Chase Freedom Unlimited | Chase Hyatt | Chase Sapphire Preferred AU | Amex EDP AU | Amex SPG | Citi Prestige | Citi AAdvantage Executive | AAdvantage Aviator Red |

FICO: Experian 821 | TransUnion 825 | Equifax 830 | Last App: 08/28/2017
Message 2 of 46
MuadDibx
Established Member

Re: Received expedited CSR?

Called through my Slate card and hit 0...asked that rep to expedite CS(R) and he verified my address and agreed.

 

I've been unable to validate if he actually did it.  No UPS notification yet, SM message declined my request (not sure if they even bothered checking my account to see if it was already done).

Message 3 of 46
BeeH11
Regular Contributor

Re: Received expedited CSR?

SM also declined expediting my card. Said the demand for card was too high for expediting
Chase Sapphire Reserve. Chase Freedom Unlimited. Amex Gold. Amex Everyday. Discover It. Capital One QuickSilver. Bloomingdales. Victoria Secret.
Message 4 of 46
Anonymous
Not applicable

Re: Received expedited CSR?


@BeeH11 wrote:
SM also declined expediting my card. Said the demand for card was too high for expediting

I really, really don't want to sound negative here, but I think this card will end up being nerfed in the future. I could only imagine how much money Chase will be losing just from paying out $1,500 in sign-up bonuses to everyone who applies, while also providing the $300 airline fee credit. 

 

Back to the subject, I think Chase will eventually begin expediting these cards, but for now, like BeeH11 said, the demand for the card may be too great for them, and also too costly to pay for the faster shipping. 

Message 5 of 46
Anonymous
Not applicable

Re: Received expedited CSR?

Mine was supposedly expedited also, but I'm skeptical like all else. She put in a request for it, but requests go to people that actually make the call, and as long as they're r doing their job they won't be rushed. Who knows though.
Message 6 of 46
Anonymous
Not applicable

Re: Received expedited CSR?

Patience is a virtue folks!
Message 7 of 46
Anonymous
Not applicable

Re: Received expedited CSR?

I would be anxious to get this card quickly as well but here's a suggestion.  Leave the reps alone and I'd be willing to bet that you'll get the card just as quickly as you would have if you didn't call.  This incessant and nonstop multiple calls to Chase reps is causing backlogs and holding up the approval and delivery processes for everyone.  Take a breathe and relax for a bit.  The card will get to you fairly quickly.  Between these types of calls and ones asking if the card is metal combined with all the people calling to see if they are approved can only be handled by so many people.

Message 8 of 46
Xistaben2
New Contributor

Re: Received expedited CSR?


@Anonymous wrote:

@BeeH11 wrote:
SM also declined expediting my card. Said the demand for card was too high for expediting

I really, really don't want to sound negative here, but I think this card will end up being nerfed in the future. I could only imagine how much money Chase will be losing just from paying out $1,500 in sign-up bonuses to everyone who applies, while also providing the $300 airline fee credit. 

 

Back to the subject, I think Chase will eventually begin expediting these cards, but for now, like BeeH11 said, the demand for the card may be too great for them, and also too costly to pay for the faster shipping. 


I actually wonder if $100 of that $300 is subsidized by Visa through the Visa Infinite program.  VI card holders should get $100 credit yearly (or so I've heard) but the CSR is excluded from this, however, CSR cardholders get $300 credit as compared to $200 credit from other high end cards.  Just a thought.

 

As car as the topic goes - I was approved for expedited shipping after calling the number on the back of my Freedom card, keying in the Freedom account number and explaining immediate need to book travel (by Monday).

 

I'm sure the rep had to confirm with a manager because I was put on hold, but I was approved for the shipping after about a minute.

Message 9 of 46
Glkslngr
Frequent Contributor

Re: Received expedited CSR?

I was told 3-5 bizz days. But I pc'd my Sapphire Preferred to Reserve, was not from a cold app. 

Message 10 of 46
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