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Retention Offers

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Anonymous
Not applicable

Retention Offers

Never knew this existed until las night.

 

So I called up CSP (got it 3months ago) and asked if they had any offers they said no. Said they can PC it for me. I said no thank you.

 

Called up Citi Prestige (got it 2months ago) they offered me 9% APR for 6months and said to call back when I have the card for 11months because that's when all the good offers show up.

 

Called up Chase United Club (got it 3months ago) they offered me a $60 statement credit.

 

Can't wait till I have those cards for a year to see what offers they are willing to give me.

Message 1 of 9
8 REPLIES 8
Anonymous
Not applicable

Re: Retention Offers

Were you threatening to close?
Message 2 of 9
Anonymous
Not applicable

Re: Retention Offers


@Anonymous wrote:
Were you threatening to close?

I told them I applied for a card with similar benefits and it doesn't make sense for me to have two cards with the same benefits and annual fee.

Never really said "I want/am going to close"

Message 3 of 9
redpat
Senior Contributor

Re: Retention Offers

Having the cards only three months is early to say the least to ask for retention offers.

 

Getting a 9% interest rate offer on a rewards card isn't really a retention offer because paying interest would defeat the purpose of rewards.

 

Congrats on United Club credit.

Personal Cards: Amex Delta Res | CSR | Citi AA Exec | Citi Strata Premier Business Cards: Ink+ | Amex BBP
Message 4 of 9
Kevin86475391
Frequent Contributor

Re: Retention Offers

Congrats on the retention offers!

 

Not to rain on the parade, but I'd be careful about doing this unless you really are okay with the account being closed. Even if you 'back out' on closing the card when they say they don't have any offers, I wouldn't be surprised if THEY then turn around and initiate a closure shortly after. I think it's a good way to get on their radar in a bad way, especially if they realize you're just fishing for stuff and are generally being an unprofitable customer.

 

Again, not trying to be a wet blanket, congrats so far, and I hope it continues to work out for you. I'd just personally advise caution.

Message 5 of 9
Anonymous
Not applicable

Re: Retention Offers


@Kevin86475391 wrote:

Congrats on the retention offers!

 

Not to rain on the parade, but I'd be careful about doing this unless you really are okay with the account being closed. Even if you 'back out' on closing the card when they say they don't have any offers, I wouldn't be surprised if THEY then turn around and initiate a closure shortly after. I think it's a good way to get on their radar in a bad way, especially if they realize you're just fishing for stuff and are generally being an unprofitable customer.

 

Again, not trying to be a wet blanket, congrats so far, and I hope it continues to work out for you. I'd just personally advise caution.


Agreed. I'd only use retentions when I'm serious about cancelling/closing and truly feel like I need an offer to stay onboard. Doing it just for the sake of doing it is a little sleeze ball-ish. 

Message 6 of 9
redpat
Senior Contributor

Re: Retention Offers


@Anonymous wrote:

@Kevin86475391 wrote:

Congrats on the retention offers!

 

Not to rain on the parade, but I'd be careful about doing this unless you really are okay with the account being closed. Even if you 'back out' on closing the card when they say they don't have any offers, I wouldn't be surprised if THEY then turn around and initiate a closure shortly after. I think it's a good way to get on their radar in a bad way, especially if they realize you're just fishing for stuff and are generally being an unprofitable customer.

 

Again, not trying to be a wet blanket, congrats so far, and I hope it continues to work out for you. I'd just personally advise caution.


Agreed. I'd only use retentions when I'm serious about cancelling/closing and truly feel like I need an offer to stay onboard. Doing it just for the sake of doing it is a little sleeze ball-ish. 


I disagree.  I got a retention offer for my amex plat of 20k MR points w/ 3k spend in two months.  I was approved for Prestige and really thought about cancelling plat when AF came up and I did play amex against prestige and I didn't feel bad at all.  

 

Business is business and it's all part of negotiating the best deals for using their credit product.  They really don't care about me and I don't about them.  We just have a credit relationship that's all.

Personal Cards: Amex Delta Res | CSR | Citi AA Exec | Citi Strata Premier Business Cards: Ink+ | Amex BBP
Message 7 of 9
DrZoidberg
Established Contributor

Re: Retention Offers

Retention offers at 2 months of membership? That's a new one.

 

Message 8 of 9
Anonymous
Not applicable

Re: Retention Offers


@redpat wrote:

@Anonymous wrote:

@Kevin86475391 wrote:

Congrats on the retention offers!

 

Not to rain on the parade, but I'd be careful about doing this unless you really are okay with the account being closed. Even if you 'back out' on closing the card when they say they don't have any offers, I wouldn't be surprised if THEY then turn around and initiate a closure shortly after. I think it's a good way to get on their radar in a bad way, especially if they realize you're just fishing for stuff and are generally being an unprofitable customer.

 

Again, not trying to be a wet blanket, congrats so far, and I hope it continues to work out for you. I'd just personally advise caution.


Agreed. I'd only use retentions when I'm serious about cancelling/closing and truly feel like I need an offer to stay onboard. Doing it just for the sake of doing it is a little sleeze ball-ish. 


I disagree.  I got a retention offer for my amex plat of 20k MR points w/ 3k spend in two months.  I was approved for Prestige and really thought about cancelling plat when AF came up and I did play amex against prestige and I didn't feel bad at all.  

 

Business is business and it's all part of negotiating the best deals for using their credit product.  They really don't care about me and I don't about them.  We just have a credit relationship that's all.


You're right. Business is Business but I still have certain ethics and morals I stand for. I can't 'feel dirty' just to make a few extra points or get a retention offer. 

Message 9 of 9
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