Scary Experience w/ EQ. BECAREFUL.

[Anonymous]

Fretless, did it work? I'm an airport right now, and won't be able to try until later...please post results. good luck!

[braznyc]

Wow how crazy odd. I just got through dealing with EQ on re-aged account, they took almost the full 45 days they had, they just sent me the results, oddly enough I can't view it online. I pulled my CR and it's gone, which I figured it would be. I have no score with them to pull fico though.

I've faxed them, spoke to them on the phone, etc about my address and STILL they get it wrong. Some kind odd people they are is right!

[Anonymous]

Okay, so I called the number and spoke with Vicki. Here's the deal:

I was informed that the reason my file keeps splitting constantly even after I call is because of the fact that I pull EQ every day. The number of soft inquiries is apparently too much for their system to handle and I should "Buy Credit Watch so you know when accounts change" instead of pulling every day. She informed me that she can fix my file but it would take until sometime Monday afternoon, and get this, if I keep pulling every day IT WILL SPLIT AGAIN!!!!!

Vicki was extremely nice so I couldn't bring myself to be mean or sarcastic, but I'm not sure what to think about this. Their broken software is obviously buggy, so they should fix it.

[unknown_entity]

Good Deal.  I knew she could help in one way or another.  I find it pretty crappy that you can't pull your own report without it overloading their system?  Sounds like they need a system upgrade.  I have pulled my own EQ report and seen someone elses credit file with the same last name as mine, different DOB and SSN and lots of collections, lol.  I called that lady that you called and she pulled it up on her screen too.  She played it off like it was some sort of glitch in the system. I AVOID EQ at all costs anymore, no more disputes, no more buying CR's from them...nothing!!

[Anonymous]

I'm not sure what to do. I pull them all through TC. I can't not pull EQ...

[Anonymous]

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FretlessMayhem wrote:
I'm not sure what to do. I pull them all through TC. I can't not pull EQ...

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This is a known issue with EQ and TU, as well.  EQ is more prone to split files through daily pulling, but keep an eye on your TU report, as well.

EX is immune to this effect.

Message Edited by cheddar on 03-28-2008 04:23 PM

[NYLATIN]

Can I possibly get that number? This is a year long issue with me and EQ.

Thanks