After having my US Bank Platinum card for a few years and never seeing an increase, I finally bit the bullet and requested an increase OF $5,000 (making my total CL $7,000), authorizing a HP for the increase. Today, I logged on to my account and noticed that my increase was granted, however, my total CL was $5,000 instead of $7,000. I called to ask if this was a counter offer, or if it was a mistake, and the gentleman I spoke with said it was noted in my account that I requested a limit of $5K. Err! I verified with the original CSR before ending that call that I was requesting an increase of $5k, bringing my total credit limit to $7k.
The SAME thing happened to me when I requested an increase with my Citi card. Asked for an increase OF $3k and instead, they gave me a total credit line of $3k.
Both times I confirmed verbally, more than once, what I was asking for.
Seriously? So frustrating. End rant.
AMEX Blue Cash Everyday ($16,500) Capital One Quicksilver ($5000) : US Bank Platinum ($9000) : Kohls ($1500) : Dell Preferred ($2500) : Chase Freedom ($3500) : Citi Simplicity ($5500) : Victoria Secret Angel Card ($1950) : Express Store Card ($1700)
6/2013 Equifax Fico - 723 : Goal - 800+
3/2014 Transunion Fico - 723 : Goal - 800+
3/2014 Equifax Fico - 737 : Goal - 800+
