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Shocked by USAA!!!

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score_building
Senior Contributor

Re: Shocked by USAA!!!

Just got in with them after swearing would limit relationship to banking (only qualify as a limited member.)  It is just so rare to hear that a full member in good standing with your impressive history and credentials gets hosed down like that, sorry to hear it.  

 

can only imagine a speedy restoral and resolution.

 

even though HTSU offers a plausible read it just seems so 'EXTRA' on the part of USAA.  C'mon folks, how many posts do we see with the usual suspects--AMex, etc slashing these days--very few... based on the OP profile presented this sounds rather odd coming from USAA.

 

Please post the update with the details of the letter explanation if willing...  in the absence of it, really only left with, 'WOW, USAA is not playin' "

DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 21 of 32
JagerBombs89
Established Contributor

Re: Shocked by USAA!!!

USAA softs me on Experian every month... So without the letter to backup their reasoning, I can only speculate that something has changed on your credit profile that made them uneasy.

Message 22 of 32
score_building
Senior Contributor

Re: Shocked by USAA!!!

There was a post from a member during the height of the recession IIRC re: his DS pen fed CLD. 

 

It was ultimately restored and didn't appear to be  more than an isolated occurrence but created a bit of stir.

 

If CU were going to aggressively impose AA too, where would the 'safe havens' be?  

 

USAA is a rare bank that can be considered among the mostly CU 'safe haven' banking institutions, hope that doesn't change.

DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 23 of 32
Anonymous
Not applicable

Re: Shocked by USAA!!!

At the very minimum it was nice that they notified you ahead of time that they were going to be conducting an account review and that it may result in an adverse action before the did it.

Message 24 of 32
john398
Senior Contributor

Re: Shocked by USAA!!!


@score_building wrote:

There was a post from a member during the height of the recession IIRC re: his DS pen fed CLD. 

 

It was ultimately restored and didn't appear to be  more than an isolated occurrence but created a bit of stir.

 

If CU were going to aggressively impose AA too, where would the 'safe havens' be?  

 

USAA is a rare bank that can be considered among the mostly CU 'safe haven' banking institutions, hope that doesn't change.


I am pretty sure USAA is a bank and not a credit union

Message 25 of 32
Anonymous
Not applicable

Re: Shocked by USAA!!!

 


@john398 wrote:

@score_building wrote:

 

 

USAA is a rare bank that can be considered among the mostly CU 'safe haven' banking institutions, hope that doesn't change.


I am pretty sure USAA is a bank and not a credit union


uh huh.

 

Message 26 of 32
trumpet-205
Valued Contributor

Re: Shocked by USAA!!!

USAA is a bank, not CU. It is insured by FDIC, not NCUA.

Message 27 of 32
Anonymous
Not applicable

Re: Shocked by USAA!!!

 


@trumpet-205 wrote:

USAA is a bank, not CU. It is insured by FDIC, not NCUA.


Probably why it is called USAA Federal Savings Bank.

 

Message 28 of 32
chasmith
Valued Contributor

Re: Shocked by USAA!!!

USAA is a mutual (member / policyowner owned) insurance company, which owns a Federal Savings Bank and also an investment company that offers mutual funds and brokerage services.  So because of its mutual ownership roots it does act more like a Credit Union.

 

It was started to offer auto insurance to military officers, and full membership (to get auto insurance and some other benefits) is still limited to military (active duty, retired, honorably discharged) and family members of those folks.  I have membership because my father is retired Navy.

 

Member owned (Credit Union, Mutual / Cooperatibve Savings Banks, Mutual Insurance Companies) often offer better rates, better service etc.  But that doesn't mean they are interested in losing money on uncollectible debts, so they will reduce credit lines, and be aggressive in collecting if they feel a loan is at risk.  Bottom line is they are good to deal with but still responsible for seeing to it that their loans are repaid.

BK7 Filed 8/11/2009 Discharged 11/23/2009. Purchased new home 4/11/2012
Starting Score:11/16/2009 EQ 566 11/16/2009 TU 538
Interim Score: 12/27/2012 EQ 683 09/17/2012 EX (lender) 670 1/01/2013 TU 701
Current Score: 11/06/2013 EQ 708 11/06/2013 EX 702 11/16/2013 702 11/06/2013 TU 729
Goal Score: EQ 740 EX 740 TU 740
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Message 29 of 32
Anonymous
Not applicable

Re: Shocked by USAA!!!


@chasmith wrote:

USAA is a mutual (member / policyowner owned) insurance company, which owns a Federal Savings Bank and also an investment company that offers mutual funds and brokerage services.  So because of its mutual ownership roots it does act more like a Credit Union.

 

It was started to offer auto insurance to military officers, and full membership (to get auto insurance and some other benefits) is still limited to military (active duty, retired, honorably discharged) and family members of those folks.  I have membership because my father is retired Navy.

 

Member owned (Credit Union, Mutual / Cooperatibve Savings Banks, Mutual Insurance Companies) often offer better rates, better service etc.  But that doesn't mean they are interested in losing money on uncollectible debts, so they will reduce credit lines, and be aggressive in collecting if they feel a loan is at risk.  Bottom line is they are good to deal with but still responsible for seeing to it that their loans are repaid.


 

I think I came across something before which stated that in Texas a reciprocal inter-insurance exchange is not actually owned by members and thus members have no rights as owners.  Also, from what I have seen of Texas codes, a reciprocal inter-insurance exchange can buy own own other entities -- such as USAA FSB -- and that entity is a totally separate company that is not included under the reciprocal inter-insurance exchange umbrella.

Message 30 of 32
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