@gdale6 wrote:Shop thru Chase sounds just as bad as Rakuten, the only cash back I ever get without having to contact them is Ebay, seems no one else I use bother to follow through.
Do you have any privacy plug-ins or browser options selected that may be blocking the cookies in the browser? I've been using Rakuten/Ebates for almost two years, have earned nearly 200k Membership Rewards through it, and haven't had to contact them a single time. Browser and cookie issues seem to be the most common issue with all shopping portals like Rakuten and Chase after things like using a promo code not found on the portal or adding items to the cart prior to beginning your shopping experience through the portal.
@Anonymous wrote:Follow up: After my secure message was sent to another department, today I heard that the have agreed to give me 118 points (apparently later there was a 4x offer rather than the 3x I saw at the time). So 118 rather than the 81 I wanted.
So I closed all my Chase cards as I don't want to work with such an easily cowed issuer.
You showed them! 
For what's it's worth. My Shop With Chase experiences has been decent. Although different merchants seem to have different processing. When I buy online from Walmart, I'll get an email from Chase saying Congratulations "We're reviewing you order...." from such and such. For other merchants, there is no review email or much of anything, the points just post about 5 days later.
@K-in-Boston wrote:
@gdale6 wrote:Shop thru Chase sounds just as bad as Rakuten, the only cash back I ever get without having to contact them is Ebay, seems no one else I use bother to follow through.
Do you have any privacy plug-ins or browser options selected that may be blocking the cookies in the browser? I've been using Rakuten/Ebates for almost two years, have earned nearly 200k Membership Rewards through it, and haven't had to contact them a single time. Browser and cookie issues seem to be the most common issue with all shopping portals like Rakuten and Chase after things like using a promo code not found on the portal or adding items to the cart prior to beginning your shopping experience through the portal.
I dont block cookies but I do have double adblockers running. When I make the purchases I get notified that cashback will be added in xx days and its on record but the merchant never comes through or that is what I have been told.
