Should I cancel my Chase Slate?

[blondy250]

Product change it, if possible. However if not don't close it.

[Anonymous]

they said too many inquires on the last 12 months, lack of recent installment loan info, length of time accounts have been established, and balances on revolving accounts are too high compared to credit limits. 

Note* i just paid off 3 credit card. I also got a couple of increases which dropped my util down to 35%.

[koalablue]

Even if you can't product change right now, I would still hang onto it.  Its not costing anything and they might raise your limit at some point.

[Anonymous]

Just got off the phone with a Chase CSR. She informed me my account is not eligible for any PC's but that i could apply for the Freedom. I said no thanks and will be trying with a different CSR. I just checked my account online and i have had the account for 16 months.

[Anonymous]

Just spoke to another CSR and he informed me the Slate is not eligible for upgrades or anything of that sort. Anybody have any other suggestions or possibly an EO # or email?

[Chris679]

Don't listen to them, it is eligible. Try the EO.

[Anonymous]

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@Chris679 wrote:
Don't listen to them, it is eligible. Try the EO.

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Not all accounts are eligible.  Although the OP can and should try again, there are accounts they are restricted from upgrades. 

[Anonymous]

I will give them a call tomorrow morning as they are closed right now. I'll keep you guys updated on what happens after that.

[takeshi74]

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@Anonymous wrote:

Should i just go ahead and cancel it? My oldest credit card is coming up on 3yrs. Im wondering it if will hurt my score though. Any suggestions?

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Take a look at the Closing Credit Cards sticky:

http://ficoforums.myfico.com/t5/Credit-Cards/Closing-Credit-Cards/m-p/347190?jump=true

I'd also +1 the PC suggestion though it may or may not be possible as mentioned above.

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@Anonymous wrote:

Note* i just paid off 3 credit card. I also got a couple of increases which dropped my util down to 35%.

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Keep in mind that 30% utilization is generally the recommended max.  It's possible to get approvals above that max but you'll be in much better shape the lower you keep your utilization.  That said, other factors matter as well.  If they're also concerned about age of accounts then it's just going to take time and responsible management to address that.

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@blondy250 wrote:

However if not don't close it.

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OP needs to make this call after reading up and considering the OP's situation, goals, preferences and the potential effects of keeping it open versus closing.  My Slate was useless and I decided to close it.  It's not a one-size-fits-all matter.

[Anonymous]

Just got off the phone with EO. She said the same thing. The account is not eligible. Ive gotten the same answers from the 3 CSR's i've talked to. So i will take it that they do not offer the PC anymore. I did send an email to the EO but i assume i will get the same response in return. So for now, i am stuck with this useless card. Should i apply for the freedom or sapphire and then close my slate?