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(Solved) Elan MCP Rewards - What am I missing?

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Remi1
Contributor

(Solved) Elan MCP Rewards - What am I missing?

Alright, I've had my MCP for about a month now,  and have no previous experience with Elan or US Bank or their reward systems. I quickly hit the $150 SUB on the card, and both it and the cash back I earned from purchases showed up in my account basically as soon as the transactions posted. When I tried to go to the rewards center to redeem it however, it showed I had 0 rewards earned, so it wouldn't let me redeem anything. I figured maybe I had to wait until the statement period ended for it to fully process through and become available to redeem, so I waited. Now my statement has cut, I've gone back in to try to redeem, and it's still showing as 0 rewards earned within the rewards center page, so I can't redeem anything. I am trying to redeem for a statement credit, if that makes a difference. What am I missing? Does it take a couple days after the statement cuts to finish processing through and become available? Is there some other timeframe or requirement/step I'm not aware of?  Help! (lol)My rewards show within my card accountMy rewards show within my card account

 

Rewards center shows 0 rewards and unable to redeemRewards center shows 0 rewards and unable to redeem

 

Rewards center shows 0 rewardsRewards center shows 0 rewards

 

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1 REPLY 1
Remi1
Contributor

Re: Elan MCP Rewards - What am I missing?

Okay problem solved - apparently I was about two hours too early, for however long it takes to process through. I just checked again and it's showing them now in the rewards center as available to redeem. 

Message 2 of 2
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