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Something new I learn today while at chase.

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JaeJae12
Frequent Contributor

Something new I learn today while at chase.

Live in NYC so I decided to go to a branch to pay my CC bills in full , but I learned today that there is a new policy that wen into effect. The manager of the branch said that we are no longer allowed to pay more than a certain balance anymore. Meaning if my bill is 900 I can't pay 1200 instead to cover any pending charges a have, it has to be either the minimum you owe or balance+ 10% of the balance u owe, you can't pay more than that.

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Message 1 of 12
11 REPLIES 11
daybreakgonesXe
Valued Contributor

Re: Something new I learn today while at chase.


@JaeJae12 wrote:
Live in NYC so I decided to go to a branch to pay my CC bills in full , but I learned today that there is a new policy that wen into effect. The manager of the branch said that we are no longer allowed to pay more than a certain balance anymore. Meaning if my bill is 900 I can't pay 1200 instead to cover any pending charges a have, it has to be either the minimum you owe or balance+ 10% of the balance u owe, you can't pay more than that.

I'm not sure when that policy went into effect, but I recall that happening to me when I played the utilization game in the past year! The online payments have had this policy for a while, I guess maybe they're trying to put it into effect for in-branch payments as well!

Message 2 of 12
BarryNTexas
Established Contributor

Re: Something new I learn today while at chase.

I learned this online today as I have my first payment due and tried to pay the current balance.  It only let me enter the statement balance.  I didn't try to add 100%.  -Barry

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Message 3 of 12
Epcot
Valued Contributor

Re: Something new I learn today while at chase.

Interesting. I also heard that they are asking for ID when making a cash deposit.

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Message 4 of 12
plasectomy
New Contributor

Re: Something new I learn today while at chase.

I discovered the same thing a few weeks ago. My workaround is pushing my payments through my CU (NFCU). It's awesome b/c it's done electronically and posts in a day or two.

Credit is a wonderful servant, but a terrible master.
Message 5 of 12
juggalo9er
Valued Contributor

Re: Something new I learn today while at chase.

and at least in my case, chase will 100% decline any transaction made from a gun store even with their debit card!

Message 6 of 12
TiggerDat
Valued Contributor

Re: Something new I learn today while at chase.

I knew about the online aspect, but in the bank seems weird to me. 

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Message 7 of 12
JaeJae12
Frequent Contributor

Re: Something new I learn today while at chase.


@bernhardtra wrote:

I knew about the online aspect, but in the bank seems weird to me. 


Yeah, seems weird to me that, they said it's a new policy now for branch payment too, I usually like to pay $100/200 extra to cover any pending charges that hasn't postedyet and forget about it, but now I can't do that.


BCE- 50 k-BOA 123 100k -Freedom unlimited-95k- Citi DC- 200k-CSR 175k
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Message 8 of 12
grinlikechelsea
Established Contributor

Re: Something new I learn today while at chase.

I didn't know Chase did that in regards to payment. I usually pay some before the statement and time it so charges aren't pending when the statement cuts, so I think it's not an issue for me.

As for the gun store thing, does that include firing ranges? I haven't used a Chase card there, but my Fidelity AmEx goes through okay.
Message 9 of 12
Darrell82
Established Contributor

Re: Something new I learn today while at chase.


@juggalo9er wrote:

and at least in my case, chase will 100% decline any transaction made from a gun store even with their debit card!


Thats interesting. I purchased a gun a few months ago with mine and had no issues at all. 




Message 10 of 12
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