I apologize if this is posted on the wrong board ...
This is a line of credit that I opened in 2008 to replace two air conditioner units on our house. (It reports as a revolving account at least 2/3 of the credit agencies' reports--EQ and EX, I think).
The original lender was American General Finance. Recently, they have either morphed into or sold the loan to Springleaf Financial. Ever since that change, the loan is reporting twice on my TU report (but not EX or EQ), both under the name Springleaf Financial, but with slightly different balances and with different account numbers and also creditor addresses. One of the balances is accurate, but the other one is not. Right around the time when it started double-reporting on TU, my TU score dropped 27 points!
I have a dispute on file with TU, and realize I may also need to contact the creditor to get this fixed. But, has anyone else possibly encountered the same issue with this recent creditor change (from American General to Springleaf), or have any other general suggestions?
Thanks!
Starting Score: 542 (in 2006)
Current Score: 661 (TU FICO), 677 (EQ FICO), 672 (EX FICO)
Goal Score: 750+