@Remedios wrote:
@SouthJamaica wrote:
@Remedios wrote:I dont think it's an error. I've seen posts by other people who got this same email, and some even got a call to pay down their balance if they wanted to continue using card, even though payment wasnt due yet
They were nowhere near what Amex would allow them to charge and never late with them, so no clue what triggers it.
I think Addie was the last one to post about this, maybe 10 days ago.
Yes but in the recent post the email specified specific transactions and balances, mine had nothing of that sort.
Theirs was the same. I think it's just a template letter when they want money.
Hopefully it's an error and they are not trying to squeeze payment when one is not due, but if you're having increased utilization across other cards, they might be twitching.
You have EX subscription, check for increase in SPs
I'm not aware of how to find SP's on experian.com
@Anonymous wrote:Perhaps they are having liquidity problems like was suggested in another thread.
Unless you've done something totally out of the norm that has shown up on their most recent SP, then It probably was just a glitch.
The $35K POT should allow you more leeway than those who were hovering around the $5K POT mark.
Though I don't know how much you put through the Gold monthly, I doubt Amex would get too nervous over a few K's.
I don't put much through it.
@Remedios wrote:
They would get very nervous because they do not "look" only at their cards.
If cards from other lenders show spike in utilization, they will twitch. Also, keep in mind that they are probably not looking at percentages only, but also at raw amounts and speed at which balances are going up/down.
I'm not privy to what's on SJs CR, but I would bet half the turkey they are doing SPs like they have nothing better to do.
Guilty as charged 
@SouthJamaica wrote:
@Anonymous wrote:Perhaps they are having liquidity problems like was suggested in another thread.
Unless you've done something totally out of the norm that has shown up on their most recent SP, then It probably was just a glitch.
The $35K POT should allow you more leeway than those who were hovering around the $5K POT mark.
Though I don't know how much you put through the Gold monthly, I doubt Amex would get too nervous over a few K's.
I don't put much through it.
Then I would suggest calling them to ask what is your regular spend limit on the Gold. If you haven't put much through it, their automatic algorithms may have a limit as low as $1,000, based on the pattern of past months.
The PoT limit is nice to look at but really doesn't mean anything, it isn't anything like a Revolver credit limit.
I got one of these emails as well.
I was super concerned as this has been a super heavy month for my RA business. I've spent far north of 100K this month on cards. I've been using the platinum for everything as it's the only card I have that currently has available credit.
but this was when my balances where Relatively low and I was worried because it's a big month for me.
I called and they told me it was a glitch. I was so happy. I thought Amex was complaining about the insane amount of charges.
@SouthJamaica wrote:Just got this weird message from Amex on my gold card:
"We recently approved a transaction on your account. However, it is important that you make a payment on your account soon to continue to enjoy uninterrupted use of your Card."
There's no explanation of what they're talking about or what transaction they are referring to.
There have been no unusual transactions.
I don't have any payment due.
The current balance is modest in proportion to my 'pay over time' balance.
I asked on Chat, and was informed by the representative that it was sent by mistake.
But I wonder.
I used to get this message whenever I was close to my internal limit on my gold card with Amex. I recently put the card in the SD, because I got annoyed with getting the messages.
@Remedios wrote:I dont think it's an error. I've seen posts by other people who got this same email, and some even got a call to pay down their balance if they wanted to continue using card, even though payment wasnt due yet
They were nowhere near what Amex would allow them to charge and never late with them, so no clue what triggers it.
I think Addie was the last one to post about this, maybe 10 days ago.
+1 Yup. I still have the balance pending on the card, and I'm not paying it until the due date.
@Remedios wrote:
They would get very nervous because they do not "look" only at their cards.
If cards from other lenders show spike in utilization, they will twitch. Also, keep in mind that they are probably not looking at percentages only, but also at raw amounts and speed at which balances are going up/down.
I'm not privy to what's on SJs CR, but I would bet half the turkey they are doing SPs like they have nothing better to do.
Bottom line, I'm going to work on the assumption that Amex's algorithms are starting to rebel against me, and no longer have the confidence that I am as golden as I know myself to be
So my course of action will be to start reducing my exposure to them and their exposure to me, despite the countless new offers they send me on a daily basis, and ignore distractions such as rewards and promotional interest rates and the like.
I'm just going to start cutting them way down, before they start cutting me way down.
I don't know that I would rush to start cutting my exposure with them. Since the POT was just added to your account, I'm assuming that it's relatively new? As long as someone has clean reports (this is often the main factor for payment demands on charge cards to continue spending) and has enough history with Amex for them to be comfortable in your ability to repay them, they're not going to start chopping limits and they can be quite liberal with what they're willing to extend you.
It's very true that a lot of people will likely be cut off before hitting the $35,000 caps on POT limits, but in my experience I did carry over $50k in POT balances between two cards for years (while not ideal, my APRs on those were like 13-14% and not the 20+% I see a lot of people with these days) and American Express never batted an eye because payments were made on time every time and I also used them for 90+% of my spend.
