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Successful Discover phone CLI without talking to a CSR

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CS800
Super Contributor

Re: Successful Discover phone CLI without talking to a CSR


@Anonymous wrote:

Please all tell me that this was NOT a hard pull. Smiley Very Happy

 

I've had the Discover More for 16 months. The initial CL of $3500 never moved. No auto increase. I always paid in full and used the card every single month. Today, I did the automated phone increase request and I was approved for an additional $1500, bringing the CL up to $5k. I didn't want to request more at this point. The full amount of the request was approved without being connected to a CSR.Now, I read in a previous thread that Discover doesn't do a hard pull without disclosure administered by a live human being.

Is this so? Can anyone confirm this? Or does someone who was approved by the automated system have a different experience?

 

If it wasn't a hard pull, this is great. If it is, I'll live but I don't think the $1500 increase would be worth the hard pull.

 

Anyway, happy to see my Discover grow a little. Still my lowest CL of all cards, but then my relationship with Discover is young. I might put in another request in a year or so. Patience is of the essence.

 

 


Congrats

 

This is my hope that I will try to get a CLI without a HP




Message 11 of 19
CS800
Super Contributor

Re: Successful Discover phone CLI without talking to a CSR


@-Cain- wrote:
Congrats! You shouldn't have a HP, Discover is pretty good about letting you know beforehand if it will require HP.

+ 1




Message 12 of 19
CS800
Super Contributor

Re: Successful Discover phone CLI without talking to a CSR


@DonDraper wrote:
 

My CLI button kept appearing and disappearing too, from the front page... I later found it under my "profile" information after it had disappeared from the main account page again. But after you use it, it disappears again and is replaced by the "Request a CLD" button. It's unnecessarily confusing.


Once you log on to your account, do a search for 'credit increase', you will find the link. However it will give you a number to call.




Message 13 of 19
DonDraper
Established Member

Re: Successful Discover phone CLI without talking to a CSR


@CS800 wrote:

@DonDraper wrote:
 

My CLI button kept appearing and disappearing too, from the front page... I later found it under my "profile" information after it had disappeared from the main account page again. But after you use it, it disappears again and is replaced by the "Request a CLD" button. It's unnecessarily confusing.


Once you log on to your account, do a search for 'credit increase', you will find the link. However it will give you a number to call.


That's in the "Help Center" (in the "Manage Account" section). And there's only a "Request a Credit Line Decrease" link in mine, FWIW. Probably because I just got an increase last month. But the buttons appear and disappear constantly.

Message 14 of 19
CS800
Super Contributor

Re: Successful Discover phone CLI without talking to a CSR


@DonDraper wrote:
That's in the "Help Center" (in the "Manage Account" section). And there's only a "Request a Credit Line Decrease" link in mine, FWIW. Probably because I just got an increase last month. But the buttons appear and disappear constantly.

At the top of the page there is a search bar and in my case if i type 'credit increase' it brings me to a link for credit increse but still have to call a number.




Message 15 of 19
DonDraper
Established Member

Re: Successful Discover phone CLI without talking to a CSR


@CS800 wrote:

@DonDraper wrote:
That's in the "Help Center" (in the "Manage Account" section). And there's only a "Request a Credit Line Decrease" link in mine, FWIW. Probably because I just got an increase last month. But the buttons appear and disappear constantly.

At the top of the page there is a search bar and in my case if i type 'credit increase' it brings me to a link for credit increse but still have to call a number.


Yes. But I was talking about the buttons that come and go from your account. They disappear and reappear all the time.

Message 16 of 19
CS800
Super Contributor

Re: Successful Discover phone CLI without talking to a CSR


@DonDraper wrote:

Yes. But I was talking about the buttons that come and go from your account. They disappear and reappear all the time.


Yes mine disappeared too last month. I guess they will re-appear once the 6 months mark pass. Im assuming that they put it back on after they review your account and term it eiligible for a CLI. That is my assumption.




Message 17 of 19
DonDraper
Established Member

Re: Successful Discover phone CLI without talking to a CSR


@CS800 wrote:

@DonDraper wrote:

Yes. But I was talking about the buttons that come and go from your account. They disappear and reappear all the time.


Yes mine disappeared too last month. I guess they will re-appear once the 6 months mark pass. Im assuming that they put it back on after they review your account and term it eiligible for a CLI. That is my assumption.


One time, though, the CLI button disappeared from my main account page... but it was there in my profile section. It's really bizarre. But I do think it's totally gone for me right now because I just had a CLI. I wonder why the CLD button appeared and then disappeared afterwards, though. LOL, it's crazy!!

Message 18 of 19
ChesterPDexter
Established Contributor

Re: Successful Discover phone CLI without talking to a CSR

Are you sure you hadn't been drinking?

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
Message 19 of 19
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