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Synchrony Bank closed all of my accounts!

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EvCrvz
Established Member

Synchrony Bank closed all of my accounts!

After a successful rebuilding in 2019, I applied for Lowe's and was approved for 2k.  Since then I have opened additional accounts (Amazon (2020), atHome (2021), PPC, PPMC (2022), CareCredit (2022), WalgreensMC (7/2024), LivingSpaces (7/2024) VerizonMC (3 days ago).  Prior to the VerizonMC approval I requested CLIs on PPC, PPMC and CareCredit, each getting approved.  I requested a CLI on Lowe's but was declined.  Earlier this week, I got a letter from SYNC in regards to my LOWES CLI request and they needed to verify my identity so I called and my CLI for 15k was approved!  I was beyond ecstatic for the increase.  The next day, I was in the process of paying my Verizon phone bill when I did the prequal for the MC. It came back prequal for 3.5k so I applied and was approved instantly for 3.5k. I used the card to pay my bill and began to wait for my physical card to arrive. 

This morning I got a notification stating my WalgreensMC and PPMC in my apple wallet were unavailable for use, so I logged into each account and both said closed! I frantically opened the MySync app and sure enough, all of my accounts were closed.  I called Lowe's and LivingSpaces and both said changes reported from TU is why all of my accounts were permanently closed.  Idk how this happened when I've never been late, have perfect payment history, and the only accounts with a balance were CareCredit, Lowe's, and Amazon. 

My utilization is now at 50% so I'm just waiting on myFICO to update. 

Message 1 of 25
24 REPLIES 24
Gunnerboy
Established Contributor

Re: Synchrony Bank closed all of my accounts!

Don't have any Synchrony products, but from reading similar posts, they freak out when they have too much exposure in one borrower and close all accounts.



"Not everyone who helps you is a friend, and not everyone who challenges you is an enemy."
Message 2 of 25
Kforce
Senior Contributor

Re: Synchrony Bank closed all of my accounts!


@Gunnerboy wrote:

Don't have any Synchrony products, but from reading similar posts, they freak out when they have too much exposure in one borrower and close all accounts.


^^^^ This

Search "Synchrony" in the forum and you will find out you are not alone, this is how

they do business.  Reason many shy away from that issuer.

 

Message 3 of 25
GreatLife
Frequent Contributor

Re: Synchrony Bank closed all of my accounts!

Now you're gonna have 3 maxed out cards plus 50% aggregate UT reporting. Can you proactively PIF the Synchrony cards? This is exactly why I avoid the Verizon preapproval, never request a Sync CLI, and dread their auto CLI's. Sorry this happened to you.

Message 4 of 25
cashorcharge
Community Leader
Super Contributor

Re: Synchrony Bank closed all of my accounts!

Poking the bear is ill-advised.  

3X0Z4XX.gif

Message 5 of 25
FicoMike0
Senior Contributor

Re: Synchrony Bank closed all of my accounts!

 Another data point demonstrating that sync sucks canal water.

Message 6 of 25
ElvisCaprice
Established Contributor

Re: Synchrony Bank closed all of my accounts!

Another example of why CC's are not loans one should ever utilize.  Just temporary safer, convenient, rewarding substitutes for cash.  Never carry a balance and life will be good.  Don't allow the issuer (s) to have any power over your credit score.  Lesson learned.

BofA: Citi:US Bank:Aven:RH:

CB Debit Cards:


For Aven Rewards Visa ref www qsv.com
Message 7 of 25
EvCrvz
Established Member

Re: Synchrony Bank closed all of my accounts!

Yes I have the funds to PIF, but the cards gave discounts and/or incentives I wanted to utilize. 

Message 8 of 25
EvCrvz
Established Member

Re: Synchrony Bank closed all of my accounts!

Yeah, I saw the posts about it occurring to others, but I hoped that wouldn't be my situation since they're "military friendly" 😮‍💨😩

Message 9 of 25
EvCrvz
Established Member

Re: Synchrony Bank closed all of my accounts!

You are so right.. lesson learned for sure 

Message 10 of 25
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