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The company really irritates me. I have an Old Navy, Wal-Mart, Best Buy and Lowes CC with them and 8 CCs with other companies such as Chase and Cap One. Synchrony is the only one that follows my CL down as I pay them off. I had kept my Utilization on them pretty high for some time and I wanted to get it down under 50%. I made payments to each one and they immediately drop my CL on each card so my Utilization actually went up to over 90%.
Yeah like FinStar said, the others are known to take similar actions.
If anything, Sync serves as a warning to get your credit issues fixed before your other lenders take AA as well.