TYP Account closure

[Anonymous]

Got an email entitled Notification of Account Closure.   Main body is:

You have a new e-communication regarding yourCiti ThankYou® Preferred MasterCard® account in yourStatements and Communications Center. Some communications may contain important information about your account or require immediate action, so please read it right away

And when I login, no message!.  I assume closure from non use....

[pizza1]

LTL...how long has it been dormant?

[Anonymous]

I think it was a conversion from a Forward card, so I would guess at least 2 years.   So, not a surprise or a big loss.  But, if you are going to send an email telling me to read a message, it would be good if there was a message there!   AccountOnline seems down now so I guess they were having problems.

[Anonymous]

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@Anonymous wrote:

Got an email entitled Notification of Account Closure.   Main body is:

You have a new e-communication regarding yourCiti ThankYou® Preferred MasterCard® account in yourStatements and Communications Center. Some communications may contain important information about your account or require immediate action, so please read it right away

And when I login, no message!.  I assume closure from non use....

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Yep. Lately I've been having issues opening e-communications from Citi. When downloading, I get "no file exists," on the download tab. I just chalk it up to Citi's usual stupidity.